Senior Product Manager – TV Platform Migration

TELUS

Senior Product Manager leading TELUS's TV platform migration initiatives, overseeing system changes and ensuring data integrity for customer satisfaction. Collaborating across teams to drive migration success.

Posted 4/21/2026full-timeToronto • 🇨🇦 CanadaSenior💰 CA$123,000 - CA$160,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the migration of existing TV customers to TELUS's newest TV platform with minimal disruption and maximum customer satisfaction
Identify system gaps, define business requirements, and design scalable solutions end-to-end
Oversee multiple migration workstreams and align cross-functional teams on consolidated action plans
Champion records cleanup initiatives to ensure data accuracy and system readiness for migration
Deliver enablement programs so product, engineering, and operations teams are migration-ready
Transform complex migration data into actionable insights that guide product and delivery decisions
Consolidate and manage cross-functional action plans, ensuring alignment across product, engineering, operations, and frontline teams
Oversee multiple concurrent migration workstreams, tracking milestones, risks, and dependencies with rigorous program management discipline
Develop and deliver enablement materials, training, and communications to support smooth adoption of new platform capabilities
Define and track migration KPIs, build dashboards, and provide regular executive-level reporting on progress and risks
Lead data-driven analysis of migration blockers and system issues, driving proactive resolution and continuous improvement

Requirements

What you’ll need

3–5+ years of experience in product management, program management, or a related role within a telecommunications or technology environment
Demonstrated experience with TELUS Video products or equivalent TV/video platform ecosystems
Proven ability to define and document business requirements for complex system changes
Strong program management skills with experience managing multiple concurrent workstreams
Experience leading system migrations or large-scale platform transitions
Post-secondary degree in Engineering, Computer Science, Business Administration, Information Technology, or a related field
Excellent stakeholder management, communication, and executive presentation skills
Data-driven mindset with experience building dashboards and migration performance reporting.

Benefits

Comp & perks

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementbusiness requirements definitiondata analysismigration KPIsdashboard buildingsystem migrationplatform transitionrecords cleanupenablement program developmenttraining material creation

Soft Skills

stakeholder managementcommunicationexecutive presentationcross-functional alignmentcustomer satisfactionproblem-solvingleadershiporganizational skillsdata-driven mindsetcontinuous improvement