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TELUS

UX/UI Designer – 18 Month Contract

TELUS

. Lead end-to-end design across web and mobile experiences for members, providers, and administrators .

Posted 4/21/2026contractToronto • 🇨🇦 CanadaMid-LevelSenior💰 CA$86,000 - CA$136,000 per yearWebsite

Tech Stack

Tools & technologies
React

About the role

Key responsibilities & impact
  • Lead end-to-end design across web and mobile experiences for members, providers, and administrators
  • Collaborate with Product, Engineering, and Clinical teams to define user flows, interaction models, and design system patterns
  • Translate research insights and behavioral data into clear, actionable design solutions
  • Create and iterate on wireframes, prototypes, and high-fidelity visual designs that bring ideas to life
  • Ensure consistency and quality through adherence to design systems, accessibility standards, and brand principles
  • Facilitate design critiques, co-creation workshops, and collaborative reviews across teams
  • Contribute to the evolution of our design system and advocate for best practices in usability and accessibility
  • Mentor junior designers and contribute to a culture of craft excellence and continuous improvement

Requirements

What you’ll need
  • 5+ years of professional experience in UX/UI design, ideally within digital health, SaaS, or complex platform ecosystems
  • A strong portfolio displaying user-centered design process, cross-platform design, and experience solving complex problems
  • Proficiency in Figma / FigJam
  • Deep understanding of responsive design, accessibility (WCAG), and usability principles
  • Experience working in agile, cross-functional teams
  • Ability to think strategically about user experience and system-level design
  • Excellent communication and storytelling skills - able to articulate design rationale to diverse stakeholders
  • Passion for improving health outcomes and creating meaningful digital experiences that empower people
  • Nice to Have: Experience designing for healthcare, telehealth, or other regulated industries
  • Familiarity with service design, journey mapping, and systems thinking
  • Understanding of front-end development principles, (HTML/CSS/React knowledge is a plus)
  • Experience planning and executing research activities such as concept testing and usability testing
  • Exposure to data-driven design or behavior change frameworks

Benefits

Comp & perks
  • Comprehensive total rewards package highlighting competitive salary and bonus structures
  • Minimum 3 weeks of vacation
  • Flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
UX designUI designresponsive designaccessibilityusability principlesFigmaFigJamHTMLCSSReact
Soft Skills
communication skillsstorytelling skillsstrategic thinkingmentoringcollaborationproblem-solvingdesign critique facilitationcontinuous improvementuser-centered designadvocacy for best practices