Senior Project Manager – Products & Services

TELUS

Senior Project Manager leading delivery of internet product initiatives across Canada at TELUS. Focusing on enhancing home internet service and customer experience through project management.

Posted 4/15/2026full-timeVancouver • 🇨🇦 CanadaSenior💰 CA$95,000 - CA$143,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

own and drive projects for key product areas within our Internet portfolio
continuously listen to our customers
deliver innovation
ensure flawless execution and customer expectations are exceeded at every touchpoint
partner closely with technical, go-to-market, regulatory and operations teams
tackle high-impact projects that challenge you
improve our customer experience end to end

Requirements

What you’ll need

demonstrated mastery of project management fundamentals
strong project management skills
experience leading cross-functional teams to deliver complex projects
strong exposure to managing multiple concurrent projects or large programs
excellent working knowledge of internet products
solid working knowledge of the customer journey and service delivery models
proven ability to manage ambiguity and coordinate across multiple teams and departments
PMP designation is an asset

Benefits

Comp & perks

Comprehensive total rewards package highlighting competitive salary and bonus structures
minimum 3 weeks of vacation
flexible benefits plan to meet the needs of you and your family
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementcross-functional team leadershipservice delivery modelscustomer journey managementcomplex project deliveryconcurrent project managementinnovation deliveryexecution excellence

Soft Skills

customer focuscommunicationproblem-solvingadaptabilitycollaborationleadershiporganizational skills

Certifications

PMP