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Senior Project Manager – Products & Services
TELUSSenior Project Manager leading delivery of internet product initiatives across Canada at TELUS. Focusing on enhancing home internet service and customer experience through project management.
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- own and drive projects for key product areas within our Internet portfolio
- continuously listen to our customers
- deliver innovation
- ensure flawless execution and customer expectations are exceeded at every touchpoint
- partner closely with technical, go-to-market, regulatory and operations teams
- tackle high-impact projects that challenge you
- improve our customer experience end to end
Requirements
What you’ll need- demonstrated mastery of project management fundamentals
- strong project management skills
- experience leading cross-functional teams to deliver complex projects
- strong exposure to managing multiple concurrent projects or large programs
- excellent working knowledge of internet products
- solid working knowledge of the customer journey and service delivery models
- proven ability to manage ambiguity and coordinate across multiple teams and departments
- PMP designation is an asset
Benefits
Comp & perks- Comprehensive total rewards package highlighting competitive salary and bonus structures
- minimum 3 weeks of vacation
- flexible benefits plan to meet the needs of you and your family
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementcross-functional team leadershipservice delivery modelscustomer journey managementcomplex project deliveryconcurrent project managementinnovation deliveryexecution excellence
Soft Skills
customer focuscommunicationproblem-solvingadaptabilitycollaborationleadershiporganizational skills
Certifications
PMP