TELUS

Account Manager – Mid-Market Business Solutions

TELUS

full-time

Posted on:

Origin:  • 🇨🇦 Canada

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Salary

💰 CA$69,000 - CA$103,000 per year

Job Level

Mid-LevelSenior

Tech Stack

CloudCyber SecurityIoT

About the role

  • Own the executive-level client relationship and strategic business planning
  • Manage a portfolio of 40 to 50 accounts and oversee the entire sales cycle
  • Apply diverse strategies to inform client decisions and shape relationships
  • Champion PSO methodologies and consistently exceed PSO KPIs in Quantity, Quality, Velocity, and Balance
  • Develop strategic account plans based on understanding of clients' operations and financial health
  • Communicate risks, impacts, and mitigation plans to stakeholders and senior management
  • Partner with broader account team to create value propositions aligned to client needs
  • Demonstrate thought leadership by developing innovative approaches and managing prospect inquiries
  • Maintain expertise in client industries and market trends
  • Manage potential leads and prepare professional proposals targeted to key decision makers

Requirements

  • Minimum of 3+ years' experience in a sales environment
  • Intermediate knowledge of English (regular interaction in English with external and internal parties)
  • Spoken and written proficiency in French is mandatory
  • Deep ICT and business expertise with strong relationships across TELUS, clients, and industry partners
  • Expert in TELUS solutions and competitive advantages, with deep understanding of client business needs
  • Demonstrates business acumen, critical thinking, customer focus, grit, and collaborative teamwork
  • Skilled in managing expectations, resolving issues proactively, and articulating business ROI
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