TELUS

Senior Advisor, Data and Trust Relationships, AI Governance

TELUS

full-time

Posted on:

Location Type: Office

Location: Ottawa • 🇨🇦 Canada

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Salary

💰 CA$96,000 - CA$144,000 per year

Job Level

Senior

About the role

  • Guide business units and explain the opportunities, risks, and benefits they can realize as they navigate the complex landscape and end-to-end lifecycle of data- and AI-powered products
  • Work with engineers, researchers, designers, and TELUS business teams to integrate ethical decision-making, risk mitigation, and monitoring processes into emerging technologies to ensure design and deployment align with the intended purpose
  • Define policies, frameworks, and standards that can be adopted to embed and monitor accountability, ethical use, and transparency
  • Enhance understanding of AI governance and data ethics and their importance across TELUS by providing information and influencing the data stewards community and network on responsible innovation
  • Maintain deep knowledge of toolkits and best practices for AI governance and data ethics, and contribute to industry working groups on responsible innovation standards
  • Define and oversee engagement methods to incorporate human-centered participatory design and consultation of diverse voices throughout the innovation lifecycle to improve public understanding and ensure technologies deliver positive social outcomes
  • Continuously learn and innovate, seeking opportunities for professional development and to demonstrate thought leadership with external stakeholders

Requirements

  • University degree or equivalent experience in applied ethics, philosophy, ethical machine learning, human–computer interaction, social sciences and humanities, or a related field
  • Recognized knowledge and expertise in data ethics and in assessing ethical risks associated with emerging technologies
  • Experience establishing ethical decision-making and monitoring processes
  • Demonstrated skills and experience conducting analyses of societal expectations, including defining values and engagement/participation techniques
  • Highly adaptable and comfortable working in an emerging field and in a fast-paced, demanding environment
  • Ability to proactively and unconventionally identify opportunities, and to propose multiple solutions to solve problems and address gaps
  • Excellent written and verbal communication skills to effectively inform leadership of initiative progress in forums
  • Excellent interpersonal skills; willingness to collaborate and act with integrity, and to apply ethical practices in support of TELUS’s commitments to its customers
  • Post-secondary degree required
  • Proficiency in French and English, both spoken and written (asset)
  • Experience working within a large matrixed organization (asset)
  • Experience implementing multidisciplinary data ethics practices and collaborating with technology, policy, engineering, product, and research teams in a cross-functional environment (asset)
Benefits
  • A comprehensive total rewards package featuring competitive salary and bonus structures
  • At least 3 weeks of vacation
  • Flexible benefits plan to meet your needs and those of your family
  • Pension plan and employee share ownership program with generous employer contributions
  • Flexible work options: in-office, virtual, or hybrid
  • Opportunities to give back to the communities where we work, live, and serve
  • Career growth, learning, and development opportunities
  • And much more...

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data ethicsethical decision-makinghuman-computer interactionethical machine learningsocietal analysisengagement techniquesmonitoring processesAI governanceparticipatory designresponsible innovation
Soft skills
adaptabilityproblem-solvingcollaborationintegritycommunicationthought leadershipinfluencingconsultationinnovationproactive identification
Certifications
university degreepost-secondary degree