TELUS

TPM, Consumer Goods Project Manager

TELUS

full-time

Posted on:

Location Type: Remote

Location: Remote • Illinois, Massachusetts, North Carolina • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Plan and execute assigned Pre-Sales, Implementation and Up/Cross-grade Consumer Goods Projects
  • Ensure timely delivery of assigned Projects
  • Regularly co-ordinate and communicate with Project Stakeholders
  • Ensure customer satisfaction and Project success, prior to Project stabilisation and ultimate handover to support
  • Regularly maintain and track the Project progress using designated internal systems
  • Assign Project tasks to the Project team and ensure their timely fulfillment
  • Resolve Challenges and Risks related to assigned Projects
  • Handle internal and external escalations
  • Prepare Implementation Forecasts (budgetary, Assets (resources) and time) and Report time spent and progress to the Consumer Goods PS Director accurately and regularly.

Requirements

  • 3+ years of experience in Project Management
  • Candidates with experience in TPM and CPG are strongly encouraged to apply
  • A background in IT Products Implementation approaches and frameworks of a SaaS IT software business
  • An understanding of Software development/Implementation methodologies and practices - PMI, SCRUM, PRINCE/s, Agile practices, etc.
  • Experience in generic Project Management, its terminology and processes
  • An ability to assertively lead Project setup discussions with Sales teams and with customers
  • Concise and clear written and oral English language skills
  • Experience with preparing detailed Project Plans for Implementation and upgrade Projects
  • Experience with preparing and maintaining Budget and Cost calculations related to upcoming Projects
  • Experience in Project tracking/progress using standard tools (MS Project, SmartSheets, Excel, etc.)
  • An ability to continuously evaluate and track Project health (through RAG analysis, CPI/SPI analysis, etc.)
  • The willingness to negotiate decisively with internal Teams; highlight and resolve identified risks/challenges
  • A keen capability to manage time (yours and the Team’s) effectively; respond to customers in a timely and appropriate fashion
  • High levels of self-organisation and independence
  • Experience with the preparation of Project Statements of Work (SOWs)
  • Soft skills needed include: A Customer and Results orientation; An ability to deal with ambiguity; Proactivity and Creativity; A talent for learning on the job; A highly-developed sense of emotional intelligence to deal with tension points and A strong focus on customer satisfaction and business value delivery – including the ability and willingness to work with a flexible business hours schedule.
Benefits
  • comprehensive benefits package
  • incentive and recognition programs
  • 401k contribution (all benefits are subject to eligibility requirements and may be dependent on country of residence)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Project ManagementSaaS IT softwareImplementation methodologiesPMISCRUMPRINCE2Agile practicesBudget and Cost calculationsProject trackingRAG analysis
Soft skills
Customer orientationResults orientationProactivityCreativityEmotional intelligenceTime managementCommunicationLeadershipProblem-solvingSelf-organisation