Account Representative, Finance
TELUS
full-time
Posted on:
Location Type: Office
Location: Barrie • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SFDC
About the role
- You would be part of the order-to-cash sales process, handling commercial credit evaluation requests
- Process Business Connect requests for products and services such as: validation of business names using corporate registries
- Assess risk using credit bureaus and TELUS internal information
- Apply our corporate credit policy
- Support sales and sales support teams
- Maintain service level commitments while providing quality credit decisions on behalf of TELUS.
Requirements
- Experience working in a queue-based environment with service level commitments
- Consistent demonstration of TELUS values
- Bilingual — French and English
- Strong customer service skills
- Good judgment
- Proven team player with strong interpersonal skills and a “can-do” attitude
- Self-motivated and able to work with minimal supervision
- Ability to learn quickly and apply feedback while maintaining a high level of attention to detail
- Ability to maintain high performance under time pressure in a fast-paced, high-volume, changing environment
- Business acumen
- Knowledge of the following applications/tools or training in related areas is an asset: SalesForce.com, SAP, SIMS, Knowbility/Smart Desktop, core billing systems, KANA, Excel, credit bureaus, credit/collections
- Advanced proficiency in English is required.
Benefits
- Full-time
- Permanent
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
credit evaluationrisk assessmentcredit policy applicationcustomer service
Soft skills
interpersonal skillsjudgmentteam playerself-motivatedattention to detailability to work under pressurecan-do attitude