Technology Consultant

TELUS Digital

Technology Consultant automating telecom managed services for TELUS Digital, a Canadian digital product consultancy. Building AI, MCP, monitoring, and network automation workflows for enterprise customers.

Posted 8/10/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$84,000 - CA$105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in telecom engineering, network operations, and automation, with a strong focus on developing AI-powered solutions and managing enterprise toolsets. Proficient in Python and JavaScript programming, with hands-on experience in cloud services and ITSM systems.

Highest-signal resume keywords

Telecom EngineeringNetwork OperationsAutomation ExperiencePython ProgrammingAI Solutions Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IPFirewallGigabit EthernetMPLS/VPNQoSAPI IntegrationsLinuxWindowsVirtualizationContainerized Platforms

Soft Skills

CollaborationTechnical GuidanceTroubleshootingProject ManagementAdaptability

Tools & Technologies

AIOPS PlatformMCP SystemsServiceNowITSM SystemsCloud Services

Certifications & Qualifications

Government of Canada Security Clearance (Level 2 Secret)AI CertificationsCloud Certifications (GCP)Networking Certifications (Cisco/Juniper/Palo Alto)

Industry Keywords

Telecom Industry TrendsNOC OperationsEmerging AI TechnologiesManaged ServicesAutomation Workflows

Tech Stack

Tools & technologies

CloudGoogle Cloud PlatformITSMJavaScriptLinuxPythonServiceNow

About the role

Key responsibilities & impact

Configure, test, optimize, and manage management and monitoring tools for TELUS Managed Services
Assist with configuration, changes, updates, and deployment of new use cases for the AIOPS platform
Perform routine MCP systems development and maintenance to ensure communication between AI models and underlying data systems
Collaborate with network engineers, business analysts, and architects to translate managed services requirements into AI/automation workflows
Build and maintain automation workflows that reduce repeated tasks across the TELUS Managed Services environment
Provide technical guidance and troubleshooting support to technology professionals working on TELUS Managed Services
Drive development and integration of AI-powered solutions to enhance TELUS Managed Services
Support the Managed Services Transformation program through tool configuration and testing, documentation, and MCP integrations

Requirements

What you’ll need

Strong foundation in telecom engineering and network operations
Hands-on automation experience
Ability and willingness to quickly learn and master enterprise toolsets
Ability to translate network strategies, architectures, and NOC workflows into automated AI/agentic solutions
Advanced knowledge of IP, firewall, Gigabit Ethernet, MPLS/VPN, QoS, management protocols, and cloud-based services
Hands-on experience with Python/JavaScript programming, API integrations, Linux/Windows environments, virtualization, and containerized platforms
Ability to balance priorities while handling multiple projects simultaneously
In-depth understanding of telecom industry trends, NOC operations, and emerging AI technologies
Experience serving as a technical lead on automation/development projects
5+ years of experience as a telecom engineer, network developer, or AI solutions consultant in a communications service provider or solution provider organization
Bachelor/Master’s degree in Engineering, Computing Science, Software Engineering, Information Systems, or equivalent
Government of Canada Security Clearance (Level 2 Secret) listed as a great-to-have
Deep knowledge of software development and advanced machine learning concepts listed as a great-to-have
Industry certifications in AI, Cloud (GCP), or Networking (Cisco/Juniper/Palo Alto) listed as great-to-haves
Knowledge of ITSM systems, including Incident, Problem and Change management, CMDB, and ServiceNow, listed as a great-to-have

Benefits

Comp & perks

Bonus offered in addition to the base salary
Global team across North America, South America, Central America, Europe, Africa, and APAC
Equal opportunity and diverse, inclusive workplace
Voluntary demographic survey with confidential handling of information
Recruiting privacy policy and personal-data processing transparency