Technical Lead

TELUS Digital

Business Systems Analyst role at TELUS Digital translating business needs into technical solutions. Collaborating with teams across the globe to support major transformation programs.

Posted 7/17/2026full-timeRemote • 🇨🇦 CanadaSenior💰 CA$70,000 - CA$87,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in translating user stories into functional requirements and technical specifications, with a strong focus on API design, data integrity, and customer experience. Proven ability to lead cross-functional teams in troubleshooting and delivering complex enterprise applications on BSS/OSS platforms.

Highest-signal resume keywords

BSS/OSS COTS Platform ExperienceCore Java DevelopmentPL/SQL Query Performance TuningREST API DevelopmentAgile Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Functional RequirementsTechnical SpecificationsAPI DesignMicroservices ArchitectureCloud-Based DevelopmentApplication Lifecycle ManagementRoot Cause AnalysisRisk AssessmentUser Acceptance TestingPerformance Improvements

Soft Skills

FacilitationCollaborationCommunication

Tools & Technologies

NetCrackerContinuous IntegrationContinuous Testing

Industry Keywords

Integration SystemsEnterprise ApplicationsService OperationsChange Management

Tech Stack

Tools & technologies

CloudJavaMicroservicesSQL

About the role

Key responsibilities & impact

Translate user stories and business needs into clear, well-structured functional requirements and technical specifications for development teams
Design web service interfaces and produce detailed API specifications, covering service operations, request/response structures, field types, and edge-case conditions
Investigate, test, and triage defects, then help coordinate and plan releases for the Integration Systems team
Act as the connective tissue between technical and non-technical teams — facilitating discussions and keeping integration and web service work moving forward
Produce thoughtful assessments and estimates covering scope, assumptions, risks, and effort to support planning and resourcing
Champion data integrity and customer experience, spotting opportunities for process and performance improvements
Partner with cross-functional teams to troubleshoot issues and deliver on shared objectives

Requirements

What you’ll need

7+ years of experience building and supporting applications on a BSS/OSS COTS platform (e.g., NetCracker)
5+ years developing complex enterprise applications
5+ years of hands-on experience with core Java
5+ years writing and performance-tuning complex PL/SQL queries
3+ years building REST APIs
3+ years working with cloud-based development
Solid grasp of microservices architecture principles
Experience with Agile methodologies and Continuous Integration/Continuous Testing
Understanding of Application Lifecycle Management, including service, release, and change management
Comfortable leading root cause analysis, risk assessment/mitigation, and User Acceptance Testing (UAT)

Benefits

Comp & perks

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