Delivery Lead

TELUS Digital

Delivery Lead partnering with Fortune 500 clients to manage Data & AI projects. Overseeing scope, risk, and new product opportunities while mentoring team members.

Posted 6/30/2026full-timeBuenos Aires • 🇦🇷 ArgentinaSeniorWebsite

About the role

Key responsibilities & impact

Drive product development that involves Data and AI (traditional AI, GenAI and Agentic AI), leading the creation of products that are critical to our clients' businesses
Lean on your deep client services experience to drive effective decision-making on complex issues of scope, design, architecture, and process
Deliver timely, tailored communication for various audiences: engineering teams, product managers, marketing partners, and C-level executives
Create, guide, and communicate the holistic (WillowTree, client, 3rd party) project plan and goals to create alignment and drive convergent implementation
Encourage sustainable flow for your team while focusing on key client objectives
Be flexible and adaptive to changing scenarios and environments by applying appropriate project management frameworks to suit the customer and product
Regularly visit your client, usually 1-3 days per month, up to 20% of the time during kickoff or launch periods
Engage directly with clients managing the account details, project scope, and relationship

Requirements

What you’ll need

10+ years of experience in the software development industry as a Project Manager, Product Manager, Product Owner, Team Lead, or Scrum Master in a client services business
Experience leading Fortune 500 custom software development and Data & AI projects, from discovery through UX design, implementation, and deployment
Demonstrated empathy, experience and confidence managing software projects with complex scope and with multiple, external/client executive stakeholders
An experienced technical problem solver that can adeptly figure out how to address and communicate technical or process issues between systems (e.g. API issues vs client-side, bug management issues, etc)
Expert communicator who regularly runs workshops and structured meetings to align client stakeholder groups on enterprise business goals
You have a blend of business, user experience, and software project management acumen and mindset of motivating clients and 3rd party counterparts to be collaborative partners
You've managed projects in which you mentor other product, development, design, and testing team members
Excellent English speaking skills.

Benefits

Comp & perks

Equal Opportunity Employer
Flexible work arrangements
Professional development opportunities
Onboarding, assisting and mentoring other Delivery Leads and Project Managers
Career development support

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Project ManagementSoftware DevelopmentData & AI Project LeadershipUX DesignImplementationDeploymentAPI ManagementBug Management

Soft Skills

EmpathyCollaborationFlexibilityAdaptabilityMentoring