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Omni Studio Developer, CPQ, Agentforce Experience
TELUS DigitalSalesforce Developer responsible for building solutions in Salesforce Communications Cloud and Omni Studio. Collaborating within a hybrid team across various global locations.
Tech Stack
Tools & technologiesAzureCloudSOAP
About the role
Key responsibilities & impact- Design and implement solutions using Salesforce Communications Cloud (Managed Package / Vlocity).
- Develop and configure OmniStudio components: OmniScripts, Integration Procedures, DataRaptors, FlexCards.
- Customize and extend Salesforce using Apex, Lightning Web Components (LWC), and Flows.
- Implement product modeling using EPC (Enterprise Product Catalog) and CPQ (Configure, Price, Quote).
- Integrate Salesforce with external systems using REST/SOAP APIs.
- Work with Order Management, Assets, and Product Lifecycle processes.
- Participate in solution design discussions and provide technical recommendations.
- Perform code reviews, unit testing, and deployment using CI/CD pipelines.
- Collaborate with Business Analysts, Architects, and QA teams.
- Support production deployments and resolve issues.
Requirements
What you’ll need- Hands-on Salesforce development experience.
- Minimum 2–3 years working specifically on Salesforce Communications Cloud (Vlocity Managed Package).
- Strong experience with Omni Studio (Omni Scripts, Data Raptors, Integration Procedures, Flex Cards).
- EPC & CPQ configuration.
- Order Management (preferred).
- Solid understanding of Salesforce data model and security model.
- Experience with Apex & LWC.
- Salesforce Flows.
- Agentforce.
- Integration patterns (Platform Events, REST APIs).
- Familiarity with DevOps tools (Gearset, Copado, Azure DevOps, etc.).
- Strong debugging and performance optimization skills.
- Experience in Agile/Scrum methodology.
Benefits
Comp & perks- Hybrid work model with flexibility to work from office and remotely.
- Opportunity to work in a diverse and inclusive culture.
- Collaboration with global teams across multiple regions.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce DevelopmentOmniScriptsIntegration ProceduresDataRaptorsFlexCardsSalesforce FlowsREST APIsSOAP APIsDebuggingPerformance Optimization
Soft Skills
CollaborationTechnical RecommendationsProblem Solving