Client Success Director

TELUS Digital

Client Success Director managing Amazon partnership for TELUS Digital. Focused on expanding and protecting TELUS footprint in Amazon's AI and machine learning sectors.

Posted 6/24/2026full-timeRemote • Massachusetts, North Carolina, Ohio, Virginia • 🇺🇸 United StatesLead💰 $165,000 - $210,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as a key client success leader in the Amazon client account
Build and maintain trusted relationships with Amazon's AI, data science, product, and operations leaders
Lead executive business reviews and strategic planning sessions
Map the full Amazon organization to identify opportunities
Act as Amazon's internal advocate, surfacing insights
Develop deep expertise across TELUS Digital's Data capabilities
Guide Amazon stakeholders in designing scalable data programs
Partner with Solutions Architecture and Delivery teams

Requirements

What you’ll need

7+ years of enterprise account management or strategic sales experience
2+ years of experience in Data Collection, Annotation, and/or Validation services
Deep familiarity with data workflows and quality frameworks across modalities, text, image, video, audio, and sensor data
Demonstrated track record of growing complex, multi-stakeholder enterprise accounts
Proficiency with Salesforce and enterprise account management methodologies
Must be fluent in English.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development
Bonuses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data collectiondata annotationdata validationdata workflowsquality frameworksenterprise account managementstrategic sales

Soft Skills

client success leadershiprelationship buildingstrategic planningadvocacyinsight generation