Director, Client Success

TELUS Digital

Director of Client Success driving net-new revenue and strategic expansion for Microsoft account. Managing AI and machine learning initiatives with a focus on tailored client solutions.

Posted 6/11/2026full-timeRemote • Massachusetts, North Carolina, Ohio, Virginia • 🇺🇸 United StatesLead💰 $132,000 - $165,000 per yearWebsite

About the role

Key responsibilities & impact

Proactively map the Microsoft organization to identify untapped business units
Develop and execute targeted outreach and pipeline development strategies
Convert exploratory conversations into scoped pilots and prototype engagements
Serve as the single-threaded commercial owner of the Microsoft account
Build and maintain trusted relationships with AI, data science, product, and operations leaders
Maintain rigorous pipeline hygiene, forecast accuracy, and account health reporting

Requirements

What you’ll need

7+ years of enterprise sales or strategic account management experience
Experience selling to or within Microsoft is strongly preferred
3+ years of experience in Data Collection, Annotation, and/or Validation services
Proven ability to develop and pitch custom solutions and prototype concepts
Deep familiarity with data workflows and quality frameworks across modalities
Proficiency with Salesforce and enterprise sales methodologies

Benefits

Comp & perks

HEALTH INSURANCE
401(K)
PAID TIME OFF
PROFESSIONAL DEVELOPMENT OPPORTUNITIES

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

enterprise salesstrategic account managementdata collectiondata annotationdata validationcustom solutions developmentprototype conceptsdata workflowsquality frameworkssalesforce

Soft Skills

relationship buildingcommunicationpipeline developmentforecast accuracyaccount health reporting