Infrastructure DevOps

TELUS Digital

Infrastructure DevOps role at TELUS Digital focused on managing GCP infrastructure and optimizing DevOps practices. Involves project management and collaboration with cross-functional teams.

Posted 5/27/2026full-timeGuatemala City • 🇬🇹 GuatemalaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudDNSGoGoogle Cloud PlatformJenkinsPMPPythonTerraform

About the role

Key responsibilities & impact

Own and govern the end-to-end release management process, including release planning, scheduling, coordination, and post-release validation.
Manage deployment pipelines and orchestrate deployments across multiple environments (dev, staging, pre-production, production).
Define and enforce release gates, change management procedures, and rollback strategies to ensure zero-downtime deployments.
Collaborate with development, QA, and operations teams to align release cadences with business objectives.
Support the design, implement, and maintain CI/CD pipelines to automate build, test, and deployment workflows.
Champion DevOps best practices including Infrastructure as Code (IaC), GitOps, observability, and shift-left testing.
Drive continuous improvement of platform reliability, scalability, and performance through automation and tooling.
Establish and maintain monitoring, alerting, and incident response frameworks.
Lead and manage complex infrastructure and networking projects from initiation through delivery, ensuring on-time, on-budget execution.
Define project scope, milestones, resource plans, risk registers, and stakeholder communication plans.
Coordinate cross-functional teams including network engineers, cloud architects, security, and application teams.
Provide regular project status reporting to senior leadership and executive stakeholders.
Serve as the primary communication bridge between technical infrastructure teams and non-technical business stakeholders.
Prepare and deliver structured project status updates, risk assessments, and milestone reports tailored to executive, management, and engineering audiences.
Facilitate cross-functional alignment meetings, sprint reviews, and architecture review boards to ensure all parties are informed and aligned.
Develop and maintain communication artifacts including status dashboards, RACI matrices, escalation paths, and decision logs.
Proactively identify and communicate risks, blockers, and dependencies with recommended mitigation strategies.
Serve as the primary technical liaison and support escalation point for QA and testing teams operating in pre-production environments.
Troubleshoot environment-level issues impacting test execution and coordinate rapid resolution with infrastructure teams.
Ensure pre-production environments are stable, up-to-date, and representative of production configurations.
Architect, design, and document scalable, secure, and cost-optimized GCP infrastructure solutions aligned with enterprise standards.
Lead GCP architecture reviews, producing architecture diagrams, ADRs, and technical design documents for infrastructure initiatives.
Provision and manage GCP infrastructure using Terraform as the primary IaC tool.
Design and implement GCP networking topologies including VPCs, Shared VPCs, VPNs, Cloud Interconnect, DNS, and load balancing configurations.
Optimize GCP resource utilization, cost efficiency, and security posture.
Implement and enforce cloud governance policies, IAM controls, and network security configurations on GCP.
Evaluate and recommend GCP-native services and architectural patterns to improve platform resilience, observability, and developer experience.

Requirements

What you’ll need

5+ years of experience in infrastructure engineering, DevOps, or platform operations.
Demonstrated experience managing releases and deployments in large-scale environments.
Strong project management skills (PMP or equivalent is an asset).
Understanding of GCP cloud architectures, including multi-region, high-availability, and disaster recovery patterns.
Hands-on expertise with Terraform and GCP services.
Proficiency with CI/CD tools (Jenkins, GitLab CI, GitHub Actions, or Cloud Build).
Exceptional communication skills for both executive and engineering audiences.
Experience supporting QA/testing teams in pre-production environment management.
Strong scripting skills in Python, Bash, or Go.
Experience creating technical documentation, architecture diagrams, and stakeholder-facing reports.

Benefits

Comp & perks

Private medical and life insurance from day one
Budget for professional growth (certifications)
Schedule flexibility.
Extra bonus based on performance.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

release managementCI/CDTerraformGCPscriptingnetworkinginfrastructure as codeobservabilitychange managementrollback strategies

Soft Skills

project managementcommunicationcollaborationrisk managementstakeholder managementcontinuous improvementproblem-solvingleadershipfacilitationalignment

Certifications

PMP