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TELUS Digital

AI Engineer

TELUS Digital

AI Engineer at TELUS Digital, optimizing AI features and ensuring reliability in cloud-native environments. Bridging theoretical AI research to practical business applications using advanced technologies.

Posted 5/6/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
AWSAzureCloudDockerFlaskGoogle Cloud PlatformKubernetesPythonSQL

About the role

Key responsibilities & impact
  • Bridge the gap between theoretical AI research and practical business applications by building end-to-end LLM-powered features.
  • Optimize retrieval-augmented generation (RAG) pipelines and ensure the reliability of AI services in a cloud-native environment.
  • Design and deliver production applications using model APIs (OpenAI, Anthropic, Gemini) and orchestration frameworks like LangChain, LlamaIndex, or LangGraph.
  • Build and optimize retrieval systems over proprietary data using vector databases such as Pinecone, Weaviate, or Milvus and hybrid search techniques.
  • Develop autonomous agents and multi-step reasoning workflows that call external tools and maintain state to solve complex automation tasks.
  • Establish evaluation pipelines (using frameworks like DeepEval) to measure model drift, accuracy, and latency, ensuring safe and ethical AI outputs.
  • Package AI applications in Docker containers and manage scalable deployments on cloud platforms (AWS, Azure, or GCP) using CI/CD pipelines.
  • Design pipelines for data ingestion, cleaning, and chunking to support retrieval and model fine-tuning.

Requirements

What you’ll need
  • Bachelor’s or Master’s degree in Computer Science, AI, Mathematics, or a related technical field.
  • Expert-level proficiency in Python (3.10+) and familiarity with backend frameworks like FastAPI or Flask.
  • Strong understanding of machine learning, deep learning architectures (Transformers), and NLP fundamentals.
  • Hands-on experience with Docker, Kubernetes, and cloud-native AI tools (e.g., AWS Bedrock, Azure AI Search).
  • Proficiency in SQL and experience with Vector Databases for semantic search.
  • Strong problem-solving acumen and the ability to explain complex AI behavior to non-technical stakeholders.
  • Experience fine-tuning open-source models (e.g., Llama 3, Mistral) for specific domains is a plus.
  • Knowledge of AI ethics, bias mitigation, and responsible AI governance is a plus.
  • Relevant certifications (e.g., Microsoft Azure AI Engineer Associate, AWS Certified Machine Learning – Specialty) are a plus.

Benefits

Comp & perks
  • Equal Opportunity Employer
  • Diverse and Inclusive Workplace
  • Health insurance

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Hard Skills & Tools
PythonFastAPIFlaskmachine learningdeep learningTransformersNLPSQLDockerKubernetes
Soft Skills
problem-solvingcommunication
Certifications
Microsoft Azure AI Engineer AssociateAWS Certified Machine Learning – Specialty