Senior Product Lead

TELUS Digital

Senior Product Lead at TELUS Digital, driving product strategy and managing client relationships across diverse teams. Leading product vision and overseeing development processes for optimal user experiences.

Posted 5/6/2026full-timeCharlottesville • Massachusetts, North Carolina, Ohio, Virginia • 🇺🇸 United StatesSenior💰 $100,000 - $128,000 per yearWebsite

Tech Stack

Tools & technologies

AndroidiOS

About the role

Key responsibilities & impact

Build strong, trusting relationships with key client stakeholders, gaining credibility as a "trusted advisor"
Lead client discussions around product vision and end-user needs
Elicit requirements and manage complex requirement backlogs that consider multiple platforms
Build a shared understanding of product requirements among all stakeholders (internal and external)
Drive a strategic product roadmap that considers business value, technical lift, dependencies, and time and budget constraints
Facilitate conversations around scope management and feature prioritization
Collaborate with product designers to create best-in-class user experiences that are feasible and within technical constraints
Run or assist in client journey mapping, user story mapping, and other product-oriented workshops
Lead technical discussions with engineers to help define system architecture and data flows to guide feature development
Effectively leverage analytics and metrics data points to drive informed decision-making and enhance product strategies
Analyze and interpret data to identify patterns, trends, and opportunities for product optimization and improved user experiences
Manage and document technical dependencies and API needs
Provide meaningful contributions to the promotion of best practices, skills development, and process improvement
Mentor other Product Leads, informally or formally

Requirements

What you’ll need

5-7+ years of experience in the software development industry as a Product Manager, Product Owner, Technical Business Analyst, Requirements Manager, or related position
Experience working with stakeholders to elicit and define requirements for multiple platforms: iOS, Android, Web, Backend technologies, etc.
Proven understanding of the differences in capabilities across iOS, Android, Web, and TV platforms
Firm grasp of accessibility standards (WCAG 2.1) and their integration into product development processes for enhanced inclusivity and compliance
Excellent interpersonal skills with the ability to communicate effectively with people of different roles and technical backgrounds
Experience in driving product vision, go-to-market strategy, and UI/UX discussions
Ability to quickly spin up on new technologies and understand constraints and platform-specific risks
Robust documentation and technical writing skills, with proficiency in using user stories, acceptance criteria, flow diagrams, API documentation, and other requirements documentation methods
Strong technical acumen with a deep understanding of product development processes from concept to product launch and frontend and backend technologies (i.e., web/native apps, APIs, databases)
Proven track record of facilitating scrum ceremonies (i.e., Stand-up, Refinement, Sprint planning, Retrospectives) to drive successful software development cycles
Demonstrated expertise in leading the kick-off of new features and designs, resulting in efficient project implementation and stakeholder satisfaction
Excellent user experience, intuition, and ability to develop empathy for users of your product
Experience as a mentor and leader who creates a safe environment where all ideas are welcomed and considered.

Benefits

Comp & perks

Health insurance
Professional development opportunities
Flexible working hours
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementrequirements elicitationuser experience designdata analysisAPI documentationtechnical writingscrum methodologiesfrontend technologiesbackend technologiesaccessibility standards

Soft Skills

interpersonal skillscommunicationmentoringleadershipcollaborationstrategic thinkingproblem-solvingempathyfacilitationstakeholder management