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Teltonika

Onboarding & Pre-Sales Engineer - Telematics

Teltonika

Onboarding & Pre-Sales Engineer at Teltonika providing telematics solutions for UK & Ireland clients. Responsible for customer onboarding, training, and technical support in telematics implementations.

Posted 7/2/2026full-timeManchester • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical onboarding, installation, and configuration of Teltonika telematics solutions, while providing exceptional customer support and training. Proficient in solution design and technical documentation, ensuring successful deployments and customer satisfaction.

Highest-signal resume keywords
Technical OnboardingSolution DesignInstallation And ConfigurationCustomer TrainingTechnical Support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
TelematicsGPS Tracking SystemsLow-Voltage Vehicle WiringHardware TestingQuality AssuranceTechnical DocumentationTroubleshootingConfiguration ManagementSite SurveysField Engineering
Soft Skills
Excellent CommunicationCustomer-Facing SkillsProblem Solving
Tools & Technologies
Teltonika HardwareSoftware PlatformsReporting ToolsFleet Management Systems
Certifications & Qualifications
Full UK Driving Licence
Industry Keywords
Customer OnboardingPre-Sales EngineeringTechnical Solution AdviceRemote Support

About the role

Key responsibilities & impact
  • Lead the technical onboarding of new customers from initial setup through to successful go-live.
  • Deliver customer training on Teltonika hardware, software platforms and reporting tools.
  • Produce clear onboarding documentation, user guides, and configuration summaries tailored to the client.
  • Act as the primary technical point of contact throughout the onboarding process.
  • Design and recommend telematics solutions that meet customer operational and commercial requirements.
  • Support Business Development Managers throughout the sales process by providing technical expertise, solution demonstrations and proof-of-concept activities.
  • Install, configure and commission Teltonika telematics devices across a range of vehicle types and customer environments.
  • Carry out site surveys, hardware testing and quality assurance activities to ensure successful deployments.
  • Manage and maintain a stock of field equipment, tools, and spare units across Teltonika product ranges.
  • Provide remote technical support, troubleshooting hardware, connectivity and software issues.
  • Assist customers with integrating Teltonika solutions into third-party platforms and fleet management systems.
  • Work closely with internal technical teams to test new configurations, improve customer solutions and share technical knowledge.
  • Maintain accurate technical documentation, installation records and support logs.
  • Represent Teltonika professionally during customer visits, technical meetings and project delivery.

Requirements

What you’ll need
  • Proven experience in a customer-facing technical support, field engineering, installation and pre-sales engineering role.
  • Strong experience in solution design, with a proven track record of providing technical solution advice within a sales or pre-sales team.
  • Strong hands-on experience installing and configuring hardware, including low-voltage vehicle wiring.
  • Experience working with telematics, GPS tracking systems or similar vehicle technology.
  • Excellent communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders.
  • Experience diagnosing and resolving technical issues independently both remotely and on-site.
  • Comfortable travelling to customer sites throughout the UK&I.
  • Full UK Driving Licence.

Benefits

Comp & perks
  • Free on-site parking.
  • 2-minute walk from Exchange Quay tram stop.
  • Free on-site wellness centre and gym classes.
  • Remote GP, counselling and physiotherapy services.
  • Life Assurance.
  • Enhanced annual leave plus your birthday off.
  • Pension scheme.
  • Cycle to Work scheme.
  • Employee referral programme.
  • Regular company and team events.