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Account Manager II – App Innovation, Software Development
Teltec DataAccount Manager II handling software development sales and client relations in App Innovation department. Collaborating with technical teams to provide solutions and support in São Paulo.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consultative sales of software development services, with a strong focus on account management, client relationship building, and technical-commercial knowledge of application architecture and cloud platforms. Proficient in leading complex sales cycles and articulating value propositions to diverse stakeholders.
Highest-signal resume keywords
Consultative Sales of Software Development ServicesAccount Management with App Innovation PortfolioTechnical-Commercial Knowledge of SDLC FundamentalsExperience with Cloud Platforms (Azure/AWS)Ability to Articulate Value to Stakeholders
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Consultative SalesSoftware Development Life Cycle (SDLC)Agile Methodologies (Scrum/Kanban)Application Architecture (APIs, Microservices)Cloud Platforms (Azure, AWS)Data AnalyticsAutomationDigital TransformationProposal PreparationAccount Governance
Soft Skills
Relationship ManagementNegotiationCommunicationCollaborationProblem-Solving
Tools & Technologies
CRM SystemsForecasting ToolsProject Management ToolsDigital Solutions PlatformsDevOps Tools
Certifications & Qualifications
Microsoft Sales/Cloud FundamentalsAWS Cloud PractitionerAgile Certifications (Scrum, ITIL, SAFe)
Industry Keywords
B2B SalesApp InnovationDigital ProductsApplication ModernizationCloud-Native MigrationDevSecOpsIAMOWASPRetailFinancial Services
Tech Stack
Tools & technologiesAWSAzureCloudSDLC
About the role
Key responsibilities & impact- Provide technical-commercial account management, understanding the client context and translating business needs into App Innovation opportunities (new digital products, modernization, and integrations);
- Build and execute prospecting plans (ICP, segments, target accounts, cadences, and pipeline) for software development services;
- Develop and apply account action plans, identifying initiatives such as application modernization, cloud-native migration/architecture, APIs and integrations, data/analytics, and automation;
- Identify, position, and lead consultative sales of AI products and services (e.g., copilots/assistants, chatbots and agents, RAG/semantic search, intelligent automation), working closely with Tech Leads and Architecture/Engineering teams to design use cases, value propositions, and delivery models;
- Orchestrate collaboration across teams to ensure viable proposals and successful deliveries;
- Lead B2B sales processes with a focus on software development projects and managed application services;
- Plan activities to meet targets (campaigns, events, co-marketing with partners, demand generation) and strengthen the companys presence in digital solutions;
- Participate in App Innovation initiatives and projects, expanding relationships within the ecosystem (partners, hubs, and events);
- Prospect new business and expand existing accounts (upsell/cross-sell) for services such as software factory, maintenance/evolution, QA, and DevOps;
- Prepare technical and commercial proposals (scope, assumptions, estimates, delivery model, and pricing), while qualifying and prioritizing opportunities;
- Support clients on their digital transformation journey, defining roadmaps and reference architectures for modernization and application development;
- Manage post-sale relationship and governance (QBRs, KPIs, account health), ensuring satisfaction, renewals, and expansion;
- Keep CRM records and maintain funnel predictability, ensuring accurate forecasting, results reporting, and coverage plans to meet targets;
- Perform other relevant duties, supporting the evolution of the App Innovation portfolio as needed by the company.
Requirements
What you’ll need- Experience in consultative sales of software development services (projects, squads, maintenance/evolution), with B2B experience;
- Technical-commercial knowledge of SDLC fundamentals, Agile (Scrum/Kanban), application architecture (APIs, microservices, integrations) and cloud platforms (Azure/AWS);
- Experience managing client relationships and leading complex sales cycles (discovery, diagnosis, proposal, negotiation, and closing);
- Ability to articulate value to different stakeholders (IT, Product, Business), building business cases and defending solutions with technical teams.
- WILL BE A PLUS IF YOU HAVE:
- Previous experience as an Account Manager with an App Innovation portfolio (development, modernization, integrations, maintenance);
- Experience with partners and/or ecosystems (Microsoft, AWS, vendors and ISVs) and familiarity with application security concepts (DevSecOps, IAM, OWASP);
- A hunter sales profile;
- Desirable certifications: Microsoft (Sales/Cloud Fundamentals), AWS (Cloud Practitioner), or tracks related to Agile/DevOps (Scrum, ITIL, SAFe, etc.);
- Experience in industry verticals (e.g., Retail, Financial Services, Healthcare, Manufacturing) and deep understanding of common pain points for building products and digital journeys.
Benefits
Comp & perks- Medical insurance;
- Dental insurance;
- Meal allowance;
- Transportation allowance;
- Life insurance;
- SESC benefits;
- ACATE partnership;
- Flexible benefits: at Teltec we offer flexibility for allocating benefits according to personal preference across these categories: meals, food, health, education, and mobility;
- Pet health plan - Guapeco;
- Reduced working hours for new mothers to accommodate breastfeeding and help balance work with childcare responsibilities;
- Study grant program (postgraduate, MBA, specializations);
- Foreign language scholarship program;
- Runtec program: incentives for Solutions to participate in sports competitions;
- Conectar Moment: a program offering practical physical activity classes to improve quality of life for our Solutions;
- Hybrid work model to enjoy the best of both worlds;
- Coffee, fruit, and snacks available on-site;
- 100% subsidy for technical certifications;
- Perks club: partnerships with Conexa Saúde, Psicologia Viva Conexa, Wellhub (Gympass), and Feirinha da Caju;
- Birthday day off;
- Refer & Earn program: referral bonuses for successful hires;