Telstra

Administration

• Administer and support NetApp / enterprise storage within a Defence data centre
• Maintain platform security, availability, performance and capacity
• Operate within ITIL / ITSM processes (Incident, Change, Problem, CSI)
• Troubleshoot and resolve complex infrastructure issues
• Support low‑risk changes and maintain technical documentation
• Collaborate with internal teams, vendors, and Defence stakeholders

Data Centre Administrator – NetApp

Customer Support

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Data Centre Administrator – NetApp

Customer Service & Sales Consultant