Casual Customer Service & Sales Consultant
Telstra
full-time
Posted on:
Location Type: Office
Location: Penrith • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service.
- You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
- Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.
Requirements
- You have experience in a customer-facing role
- You’re hungry to learn and grow within the role (and beyond)
- You’re able to easily build a connection with a variety of new and existing customers
- You can quickly develop customised solutions for customers
- You’ve got a drive to reach (and exceed) sales targets and KPIs
- You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service.
Benefits
- Team performance-related commission, with your first 2 months guaranteed, while you’re getting up and running
- 30% off Telstra services
- Continuous training from management, to keep enhancing your skills and helping you grow
- Telstra SIM card
- Exclusive discounts and offers across 240 brands and partners
- 16 weeks paid parental leave for primary and secondary carers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicecollaborative approachconsultative servicebuilding connectionscustomised solutionssales targetsKPI achievementfast-paced environmentproblem-solvingadaptability