Customer Service and Sales Consultant
Telstra
part-time
Posted on:
Location Type: Office
Location: Bunbury • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide an exceptional in-store customer journey and outstanding customer service
- Identify and recommend Telstra products and services to transform customers' telecommunications experience
- Use a progressive sales approach and consultative service to empower customers
- Continuously train on the latest technology and gadgets
- Collaborate with team members to meet sales targets and KPIs
- Support customers with solutions, setup, and product demonstrations in-store
Requirements
- The ability to easily build a connection with a variety of new and existing customers
- An appetite to quickly develop customised solutions for customers
- A drive to reach (and exceed!) sales targets and KPIs
- The hunger to learn and grow within the role (and beyond!)
- A positive and resilient approach to customer service within a busy environment
- Experience in a customer-facing role
Benefits
- 30% off Telstra services
- Exclusive discounts and offers across 240 brands and partners
- A flexible, inclusive approach to parental leave – do it your way!
- Unlimited access to 17000 learning programs
- Team performance-based rewards and recognition programs
- Telstra sim
- Flexible working arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer serviceconsultative servicesales approachrelationship buildingcustomized solutionsdrive to exceed targetshunger to learnpositive attituderesilienceteam collaboration