Customer Service and Sales Consultant
Telstra
part-time
Posted on:
Location Type: Office
Location: Coffs Harbour • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide an exceptional in-store customer journey and outstanding customer service
- Identify and recommend products and services to transform customers' telecommunications experience
- Deliver progressive, consultative sales to meet customer needs and sales KPIs
- Be continually trained on the latest technology, gadgets and Telstra products
- Collaborate with store teams to support and solution for customers
- Participate in assessment steps (HireVue) as part of recruitment process
Requirements
- The ability to easily build a connection with a variety of new and existing customers
- An appetite to quickly develop customised solutions for customers
- A drive to reach (and exceed!) sales targets and KPIs
- The hunger to learn and grow within the role (and beyond!)
- A positive and resilient approach to customer service within a busy environment
- Experience in a customer-facing role
Benefits
- 30% off Telstra services
- Exclusive discounts and offers across 240 brands and partners
- A flexible, inclusive approach to parental leave – do it your way!
- Unlimited access to 17000 learning programs
- Monthly performance rewards and recognition programs
- Benefits Your Way - Telstra
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer serviceconsultative salesrelationship buildingsolution developmentsales target achievementresilienceadaptabilitycommunicationteam collaborationcustomer engagement