Customer Service and Sales Consultant
Telstra
part-time
Posted on:
Location Type: Office
Location: Gold Coast • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide an exceptional in-store customer journey and outstanding customer service
- Identify products and services customers need to transform their telecommunications experience
- Use a consultative sales approach to support and solution for customers
- Be continually trained on latest technology and gadgets
- Collaborate with team members to empower customers and meet store KPIs
- Achieve and exceed sales targets through progressive sales approach
Requirements
- Ability to easily build a connection with a variety of new and existing customers
- Appetite to quickly develop customised solutions for customers
- Drive to reach (and exceed!) sales targets and KPIs
- Hunger to learn and grow within the role (and beyond!)
- A positive and resilient approach to customer service within a busy environment
- Experience in a customer-facing role
Benefits
- 30% off Telstra services
- Exclusive discounts and offers across 240 brands and partners
- A flexible, inclusive approach to parental leave – do it your way!
- Unlimited access to 17000 learning programs
- Monthly performance rewards and recognition programs
- Benefits Your Way - Telstra
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer serviceconsultative salesrelationship buildingsolution developmentsales target achievementteam collaborationpositive attituderesilienceadaptabilityhunger to learn