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Telstra

Customer Service & Sales Consultant

Telstra

Retail Sales Consultant at Telstra providing exceptional customer service and tech solutions in-store. Thrives on customer connection and tailored solutions in a busy retail environment.

Posted 5/1/2026part-timeBrisbane • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Providing an exceptional in-store customer journey
  • Empowering customers by identifying the products and services they need
  • Being continually trained up on all the latest cutting-edge tech and gadgets
  • Supporting and providing solutions for customers

Requirements

What you’ll need
  • The ability to easily build a connection with a variety of new and existing customers
  • An appetite to quickly develop customised solutions for customers
  • A drive to reach (and exceed!) sales targets and KPIs
  • The hunger to learn and grow within the role (and beyond!)
  • A positive and resilient approach to customer service within a busy environment
  • Experience in a customer-facing role

Benefits

Comp & perks
  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave – do it your way!
  • Unlimited access to 17000 learning programs – something for everyone!
  • Monthly performance rewards and recognition programs

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
customer journeycustomer connectioncustomised solutionssales targetsKPI achievementlearning and growthpositive approachresiliencecustomer servicecustomer-facing experience