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About the role
Key responsibilities & impact- You are passionate about delighting Telstra’s customers through outstanding customer service.
- Provide an exceptional in-store customer journey.
- Empower customers by identifying the products and services they need to transform their telecommunications experience.
- Thrive on making sure our customers connect faster, better, smarter.
- Continually trained up on all the latest cutting-edge tech and gadgets.
- Support and solution for our customers.
Requirements
What you’ll need- The ability to easily build a connection with a variety of new and existing customers
- An appetite to quickly develop customised solutions for customers
- A drive to reach (and exceed!) sales targets and KPIs
- The hunger to learn and grow within the role (and beyond!)
- A positive and resilient approach to customer service within a busy environment
- Experience in a customer-facing role
Benefits
Comp & perks- 30% off Telstra services
- Exclusive discounts and offers across 240 brands and partners
- A flexible, inclusive approach to parental leave – do it your way!
- Unlimited access to 17000 learning programs – something for everyone!
- Monthly performance rewards and recognition programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunicationrelationship buildingproblem solvingsalesresilienceadaptabilitysolution developmentpositive attitudelearning agility