Customer Service & Sales Consultant
Telstra
full-time
Posted on:
Location Type: Office
Location: Sydney • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide an exceptional in-store customer journey
- Empower customers by identifying the products and services they need to transform their telecommunications experience
- Showcase your X-factor and continually train on all the latest cutting-edge tech and gadgets
- Support and provide solutions for customers
Requirements
- Experience in a customer-facing role
- Able to easily build a connection with a variety of new and existing customers
- Can quickly develop customised solutions for customers
- Drive to reach (and exceed) sales targets and KPIs
- Hungry to learn and grow within the role (and beyond)
- Love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service
Benefits
- Team performance-related commission, with your first 2 months guaranteed, while you’re getting up and running
- 30% off Telstra services
- Continuous training from management, to keep enhancing your skills and helping you grow
- Telstra SIM card
- Exclusive discounts and offers across 240 brands and partners
- 16 weeks paid parental leave for primary and secondary carers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicerelationship buildingproblem solvingcustomized solutionssales target achievementKPI managementadaptabilityfast-paced environmentcommunicationteamwork