E-commerce Specialist

Telos Media

E-commerce Specialist responsible for store operations and performance at Telos Media. Collaborating with Marketing to enhance customer experience and operational efficiency.

Posted 5/12/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Own day-to-day operations of the e-commerce store, ensuring accuracy, performance, and operational stability.
Obsess over excellent customer experience.
Maintain and optimize product pages, including descriptions, imagery, pricing, SEO, and layout within Shopify and Amazon.
Support and execute merchandise and product launches in collaboration with Marketing.
Coordinate fulfillment and logistics partners across regions (China, US, Europe).
Manage inventory tracking and stock levels to avoid shortages or overstock.
Monitor store performance metrics and deliver monthly reports with insights and recommendations.
Conduct market and competitor research to identify optimization opportunities and emerging trends.
Support promotional planning and execution, including quarterly promotions and high-volume sales periods.
Collaborate cross-functionally to ensure e-commerce initiatives align with brand and business priorities.
Maintain documentation and SOPs for e-commerce processes, continuously improving workflows as the store scales.

Requirements

What you’ll need

2+ years of experience in e-commerce operations, store management, or a related role.
Strong hands-on experience with Amazon and Shopify.
Solid understanding of fulfillment, logistics, inventory management, and supplier coordination.
Data-driven mindset with the ability to translate metrics into action.
Highly organized, detail-oriented, and execution-focused.
Comfortable working cross-functionally and coordinating with multiple stakeholders.
Strong communication, negotiation, and problem-solving skills.

Benefits

Comp & perks

Remote work options
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

e-commerce operationsstore managementinventory managementSEOdata analysismarket researchproduct launchespromotional planninglogistics coordinationperformance metrics

Soft Skills

customer experienceorganizational skillsdetail-orientedexecution-focusedcross-functional collaborationcommunication skillsnegotiation skillsproblem-solving skills