GTM Systems & Automation Lead

Telnyx

TPM enhancing revenue operations through improving GTM systems and automation at Telnyx. Collaborating across teams to modernize processes and streamline workflows.

Posted 7/13/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading cross-functional GTM systems programs, translating business workflows into technical requirements, and managing CRM architecture and automation. Proficient in building AI-native systems and ensuring clear ownership and documentation for system processes.

Highest-signal resume keywords

Technical Product ManagementRevenue OperationsCRM ArchitectureAI-Native Systems DevelopmentCross-Functional Program Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Product ManagementCRM SystemsAI-Native SystemsSoftware MigrationDebugging IntegrationsAPIsWebhooksAutomation ToolsData FlowsTechnical Documentation

Soft Skills

Independent OperationAdaptability

Tools & Technologies

SalesforceHubspot

Industry Keywords

GTM SystemsGTM EngineeringBusiness WorkflowsSystem ArchitectureLifecycle Automation

About the role

Key responsibilities & impact

Lead cross-functional GTM systems programs from discovery through launch, adoption, and iteration
Translate business workflows into clear technical requirements, system designs, milestones, owners, risks, and success metrics
Partner with RevOps, Engineering, Data, Sales, Marketing, CS, and Finance to modernize the GTM operating layer
Drive programs around CRM architecture, routing, enrichment, handoffs, lifecycle automation, attribution, service order workflows, reporting dependencies, and AI-agent readiness
Identify where manual work, vendor glue, or unclear ownership should become durable automation or owned system logic
Define safe operating patterns for AI agents interacting with GTM systems, including data access, workflow permissions, approval gates, error handling, and auditability
Create documentation that makes systems understandable: current state, target state, business rules, dependencies, failure modes, launch plans, and open decisions
Triage systems requests at the program level: distinguish one-off fixes from structural process gaps or productizable automation opportunities
Manage vendor and tooling dependencies where they affect system architecture, reliability, cost, or roadmap decisions
Ensure GTM systems work ships with clear ownership, support paths, monitoring, and downstream reporting impact understood

Requirements

What you’ll need

4+ years of experience in Technical Product Management, Revenue Operations, GTM Systems, GTM Engineering, or a closely related technical operations role
Strong hands-on experience with CRMs like Salesforce & Hubspot, and a solid understanding of the data models and software architecture they’re built on
Experience building AI-native systems where LLMs or agents are first-class users of the product, not just features layered on top of a human workflow
Ability to reason about agent-facing product requirements: context, tools, permissions, memory, workflow boundaries, human approval points, observability, and failure modes
Experience leading cross-functional systems programs involving business stakeholders and engineering teams
Experience taking a lead technical role in software migrations involving critical end-user workflows with 0 down time
Experience debugging integrations, field sync issues, routing problems, campaign workflow failures, and broken handoffs
Comfort working with APIs, webhooks, automation tools, data flows, and technical documentation
Ability to operate independently and thrive in ambiguous, fast-moving environments

Benefits

Comp & perks

Flexible working arrangements
Professional development opportunities