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Tech Stack
Tools & technologiesCloudIoTVoIP
About the role
Key responsibilities & impact- Partner with the LATAM sales team to own the technical side of customer opportunities from discovery through close
- Lead technical discovery to understand customer requirements, current architecture, pain points, and business goals
- Recommend integration strategies, solution architectures, platforms, and application infrastructure using Telnyx products
- Deliver technical presentations, product demonstrations, workshops, and proof-of-concept support
- Explain Telnyx products across Voice, SIP Trunking, Messaging, Wireless/IoT, Networking, Storage, AI, and Voice AI
- Help customers evaluate Telnyx APIs, network capabilities, and communications infrastructure
- Identify technical objections and work with Sales, Product, and Engineering to resolve blockers
- Support customer and partner integrations in real-world environments
- Build lightweight prototypes or demos that show how Telnyx products can solve customer problems
- Maintain deep knowledge of Telnyx's existing and future products
- Serve as the voice of the customer by sharing technical feedback with Product and Engineering teams
- Support customer meetings, partner conversations, trade shows, and regional events as needed
Requirements
What you’ll need- 3+ years of professional experience, including at least 2 years in a client-facing technical role such as Solutions Engineering, Sales Engineering, Solutions Consulting, Technical Consulting, Support Engineering, or Technical Architecture
- Strong understanding of VoIP, SIP, telecom infrastructure, networking, contact center technology, cloud platforms, APIs, or related technologies
- Experience explaining complex technical concepts to both technical and non-technical audiences
- Ability to translate business requirements into technical solutions and implementation plans
- Strong presentation and demo skills
- Experience working with sales teams during technical discovery, evaluation, POC, and closing stages
- Hands-on technical curiosity and comfort learning new products quickly
- Business acumen and ability to connect technical value to customer outcomes
- Fluency in English plus Spanish and/or Portuguese
- Based in Sao Paulo, Brazil or Mexico City, Mexico, with ability to support LATAM customers and travel as needed.
Benefits
Comp & perks- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
VoIPSIPtelecom infrastructurenetworkingcontact center technologycloud platformsAPIssolution architectureintegration strategiesproof-of-concept
Soft Skills
presentation skillsdemo skillstechnical curiositybusiness acumencommunication skillsclient-facing experienceproblem-solvingcollaborationcustomer feedbacktranslating business requirements