Vendor Relations Manager

Telnyx

Vendor Relations Manager responsible for managing vendor relationships, negotiations, and vendor performance at Telnyx. Supporting procurement for a global private network spanning datacenters and connectivity partners.

Posted 6/15/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own Vendor Relationships End-to-End: Serve as primary contact for assigned vendors across datacenter, colocation, and connectivity providers. Manage the full lifecycle — onboarding, contract negotiation, renewals, escalations, and offboarding.
Lead Commercial Negotiations: Negotiate pricing, contract terms, SLAs, and NRC/MRC structures. Develop comparison frameworks and present recommendations with clear trade-offs.
Run RFQ Processes: Design and manage RFQ/RFP workflows for new vendor evaluations and expansion projects. Collect, normalize, and analyze vendor proposals to support sourcing decisions.
Manage Network & Connectivity Procurement: Source and negotiate IP transit, private point-to-point circuits, wavelengths, dark fiber, and cross-connects alongside datacenter/colocation deals.
Track & Report Vendor Performance: Maintain contract databases, track SLA compliance, and produce regular reporting on vendor spend, renewal timelines, and performance against commitments.
Manage Vendor Escalations: Own incident and escalation workflows — coordinate RFO/RCA processes, drive resolution with vendors, and ensure contractual remedies are pursued.
Cross-Functional Coordination: Work with network engineering, legal, finance, and procurement on vendor-related initiatives, contract reviews, and infrastructure planning.
Process Improvement: Identify and implement improvements to vendor management workflows, tracking systems, and operational playbooks.

Requirements

What you’ll need

3–5+ years in vendor management, procurement, or supply chain — ideally in datacenter, colocation, telecom, or cloud infrastructure
Direct experience negotiating vendor contracts (MSAs, SOWs, SLAs) with demonstrated cost savings or improved terms
Strong analytical skills — comfortable normalizing multi-vendor comparisons across pricing structures, currencies, and contract terms
Clear, professional written and verbal communication — you'll represent Telnyx externally with vendors
Proficiency with Google Workspace; experience with project management tools (Jira, Salesforce, or equivalent)
Self-directed and organized — able to manage a growing vendor portfolio without heavy oversight
Comfortable leveraging AI tools to improve productivity and streamline workflows
Basic understanding of networking and connectivity concepts (IP transit, point-to-point circuits, cross-connects) — enough to read proposals and engage technical stakeholders

Benefits

Comp & perks

Competitive salary
Flexible working hours
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

vendor managementprocurementsupply chaincontract negotiationanalytical skillsnetworking conceptscost savingsRFQ processesSLA complianceprocess improvement

Soft Skills

communicationself-directedorganizedcross-functional coordinationproblem-solvingnegotiationpresentation skillsincident managementescalation managementworkflow improvement