Telnyx

Messaging Compliance Specialist

Telnyx

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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About the role

  • Become the internal and external "source of truth" for A2P Messaging Compliance, staying ahead of industry shifts and regulatory updates.
  • Act as the primary customer-facing resource for all compliance-related inquiries. You will guide clients through onboarding, vetting processes, and best-practice adoption.
  • Partner with internal stakeholders (Sales, Support, and Legal) to ensure messaging strategies align with carrier requirements and industry standards.
  • Work directly with developers to define and implement new messaging features. You will be responsible for QA testing these features to ensure they meet both functional requirements and compliance benchmarks.
  • Use Claude Code to streamline workflows, analyze data, or assist in technical documentation and troubleshooting.

Requirements

  • Communication Excellence: You must be a "pro" communicator. Whether it’s a high-stakes video meeting, a detailed technical email, or a quick Slack update, you can convey complex information clearly and professionally.
  • Technical Proficiency: Demonstrated experience working with Claude Code or similar AI-assisted development tools to improve productivity and technical output.
  • Organizational Prowess: Ability to manage multiple projects, customer tickets, and development sprints without letting details slip through the cracks.
  • Problem-Solving Mindset: A proactive approach to identifying potential compliance bottlenecks before they impact the customer.
  • In-depth knowledge of US-based Messaging Compliance (10DLC, Short Code, Toll-Free).
  • Familiarity with the CTIA guidelines and the broader messaging ecosystem.
  • Experience managing Vendor Relations with Campaign Service Providers (CSPs) or Direct Connect Aggregators (DCAs).
Benefits
  • Health insurance
  • 401(k) retirement plan
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
A2P Messaging ComplianceQA testingClaude Codedata analysistechnical documentation
Soft Skills
communication excellenceorganizational prowessproblem-solving mindset