Telesul

Governance, Performance & Agility Consultant

Telesul

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Tech Stack

PMP

About the role

  • Establish and maintain operational and executive governance routines for the directorate.
  • Define, update and monitor KPIs and OKRs, ensuring data consistency and reliability.
  • Create and maintain executive dashboards and management reports.
  • Support the facilitation of performance rituals such as Weekly Reviews, Monthly Business Reviews and QBRs (Quarterly Business Reviews).
  • Structure and track action plans and strategic initiatives.
  • Support the implementation and sustainment of agile methodologies (Scrum, Kanban).
  • Manage and monitor SLAs and contractual indicators.
  • Support internal audits and compliance initiatives.
  • Document processes, workflows and operational standards.
  • Act as a facilitator between areas such as Customer Success, Transformation, Pre-Sales and Operations.

Requirements

  • OKR certifications.
  • Governance certifications (COBIT, ITIL).
  • Analytics or BI certifications.
  • Scrum Master (CSM or equivalent).
  • Lean Six Sigma (Yellow or Green Belt).
  • Power BI (PL-300).
  • PMP or CAPM.
  • PMI-ACP.
Benefits
  • Health insurance
  • Meal allowance
  • Transportation allowance
  • Dental insurance
  • Quick Massage
  • TotalPass
  • University partnerships
  • AB Card
  • Wellhub
  • Benefits platform
  • Birthday day off
  • Mental health platforms (Starbem/Guia da Alma)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
KPI monitoringOKR managementagile methodologiesScrumKanbananalyticsbusiness intelligenceprocess documentationworkflow managementperformance management
Soft Skills
facilitationorganizational skillscommunicationcollaborationstrategic planningproblem-solvingleadershipdata consistencyreliabilityaction planning
Certifications
OKR certificationsCOBITITILanalytics certificationsScrum Master (CSM)Lean Six SigmaPMPCAPMPMI-ACPPower BI (PL-300)