FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Senior Application Specialist
TelesatAdministration and support of Netcracker OSS/BSS suite for a leading satellite operator. Ensuring seamless integration with business processes and continuous improvements in system performance.
Tech Stack
Tools & technologiesAnsibleERPITSMJenkinsLinuxOraclePostgresServiceNowShell ScriptingSOAPUnix
About the role
Key responsibilities & impact- Configure, customize, and support Netcracker OSS/BSS modules including Order Management, Inventory Management, Service Fulfillment, and Billing.
- Monitor application health and performance; identify, diagnose, and resolve application-related issues promptly.
- Collaborate with business and IT stakeholders to gather requirements and translate them into technical specifications.
- Participate in system upgrades, patch management, and release deployments, ensuring minimal disruption to operations.
- Support system integration efforts between Netcracker and other enterprise systems (e.g., CRM, ERP, network management tools).
- Analyze and optimize application workflows to improve user experience and operational efficiency.
- Provide Level 2/3 support for incidents and service requests related to the Netcracker platform.
- Work closely with Netcracker vendor support for issue resolution and change requests.
- Develop and maintain technical documentation, standard operating procedures, and user guides.
- Assist in user training and onboarding related to Netcracker systems and tools.
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or related field.
- 3–5 years of hands-on experience supporting or implementing Netcracker OSS/BSS applications.
- Solid understanding of telecom business processes (order to cash, service provisioning, customer lifecycle management).
- Experience with relational databases (Oracle, PostgreSQL), UNIX/Linux environments, and shell scripting.
- Familiarity with integration technologies such as SOAP/REST APIs, XML, and middleware platforms.
- Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.
- Knowledge of ITIL practices and experience using ITSM tools (e.g., ServiceNow, Remedy).
- Experience with network inventory and resource modeling within Netcracker.
- Understanding of DevOps practices and tools (e.g., Jenkins, Git, Ansible) is a plus.
- Excellent communication and collaboration skills across technical and non-technical teams.
Benefits
Comp & perks- Equal opportunity employer
- Accommodations at every stage of the interview process
- Confidential handling of accommodation information
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Netcracker OSS/BSSOrder ManagementInventory ManagementService FulfillmentBillingrelational databasesOraclePostgreSQLUNIX/Linuxshell scripting
Soft Skills
problem-solvingcollaborationcommunicationability to work under pressureuser trainingonboarding