Telesat

IT Systems Manager

Telesat

full-time

Posted on:

Origin:  • 🇨🇦 Canada

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Job Level

Mid-LevelSenior

Tech Stack

ITSMKubernetesLinuxPythonTCP/IP

About the role

  • Reporting to the Sr Manager, IT Systems, provide technical and team leadership for daily systems operations for Corporate IT and Lightspeed Data Centres.
  • Manage the IT Systems team consisting of systems analysts, systems administrators, and infrastructure engineers; oversee priorities, project deliverables, staffing and related network budgets.
  • Work closely with the IT PMO for project reporting and deliverables and engage with IT Service Management on requests, incidents, change requests and incident root cause analysis (RCA).
  • Lead and mentor a team of Systems Engineers, including workforce planning, performance evaluations, coaching, development plans, and managing on-call rotations.
  • Collaborate with IT PMO and project managers to align infrastructure engineering deliverables with project milestones and release schedules; allocate resources across initiatives.
  • Take ownership of critical incidents, outages, and escalations; ensure timely resolution and drive continuous improvement in incident response and recovery processes.
  • Design and implement proactive monitoring systems, performance metrics, and automation strategies to enhance reliability and efficiency.
  • Own and maintain the infrastructure services for Lightspeed and related documentation; develop and manage a long-term systems technology roadmap and cost forecasting.
  • Manage relationships with systems vendors and service providers; oversee hardware device support contracts, renewals, lifecycle management, and review/approve quotes and purchases.
  • Lead systems budget planning, forecasting, cost tracking and ensure financial accountability across infrastructure initiatives.
  • Ensure changes and implementations comply with Telesat’s Change Management procedures and governance controls; optimize service delivery processes and turnaround times.
  • Develop operational metrics and presentations on results and trends and explain them to both technical and non-technical audiences.

Requirements

  • Must be eligible for Canadian Security Clearance and be a PR or Canadian citizen.
  • Candidates must live in the Ottawa area or be willing to relocate to Ottawa.
  • Candidates must be willing to be onsite in office 5 days per week.
  • Bachelor’s degree in computer science or related field.
  • Proven significant experience in managing and leading infrastructure and data centre teams.
  • Experience in troubleshooting and resolution of system issues as a member of an Operations team.
  • Strong verbal and written communication skills to collaborate with team members and stakeholders.
  • In-depth technical experience with Linux and Linux Clustering, MS Active Directory (Entra), Server and Storage devices and related hardware.
  • Advanced automation and scripting (e.g. bash, PowerShell, python).
  • Knowledge of HPC (High Performance Computing) principles, Hypervisors and High-availability design.
  • Previous Enterprise and Data Centre experience with clustering and management of clusters including storage, DCIM (Data Centre Infrastructure Management), operational monitoring and alerting, backup and recovery, basic TCP/IP networking and routing.
  • Experience with service level agreements and vendor contracts.
  • Experience with systems monitoring and alerting tools.
  • Experience with financial analysis and budgeting for data centre investment and ongoing operating costs.
  • Ability to manage multiple demands with time related constraints in a fast-paced environment.
  • Knowledge of Agile and DevOps methodologies.
  • Knowledge of Linux-based systems with containerization (Kubernetes).
  • Ability to attain Canadian CGP and Secret Clearance.
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