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About the role
Key responsibilities & impact- The Cargo Sales Senior Executive plays a key role in supporting Turkish Cargo’s daily sales activities, rate management, and booking operations.
- Ensure timely and accurate handling of customer enquiries, reservations, and partner airline coordination to deliver efficient cargo movement and maintain service quality.
- Monitor shipment records and ensure alignment between rate quotations, bookings, and system data.
- Handle daily booking requests, ad-hoc rates, and follow up on booking status.
- Respond to cargo enquiries, provide quotations, and follow up on pending or unresolved cargo issues.
- Track shipments and manage delays or rebooking with space controllers; communicate updates to agents with proper documentation.
- Process and monitor interline and local allotments, ensuring maximum utilization and adjusting bookings as needed.
- Support urgent and premium space requests by coordinating with head office or partner airlines.
- Conduct sales visits/calls to gather market information, strengthen relationships with agents, and develop new opportunities; submit visit reports.
- Collaborate with sales and operations teams to deliver consistent customer support and service recovery.
Requirements
What you’ll need- Diploma or Bachelor's degree in Logistics, Aviation, Business, or a related field.
- 2–3 years of experience in cargo reservations, sales support, or airline operations.
- Strong attention to detail and ability to manage time-sensitive tasks.
- Excellent communication and coordination skills across internal and external parties.
- Familiarity with cargo systems (e.g., CargoSpot, Skychain) is an advantage.
- Ability to work under pressure and adapt to operational changes.
Benefits
Comp & perks- Unlimited training -You will have access to a wide range of learning resources including Notion!
- Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
- Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
- Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Rate ManagementBooking OperationsShipment TrackingMarket Information GatheringService Recovery
Soft Skills
Time ManagementCoordination SkillsAdaptability
Certifications
Diploma or Bachelor's Degree in LogisticsAviationBusiness