Teleport

Senior Social Media Manager, Content Creator

Teleport

full-time

Posted on:

Location Type: Hybrid

Location: Kuala Lumpur • Malaysia

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Be the Face of the Brand: Confidently host, narrate, and star in our Instagram Reels, TikToks, and YouTube Shorts. You are the human connection to our logistics network.
  • On-the-Ground Storytelling: Travel to our hubs, warehouses, and customer storefronts to capture raw, authentic operational and testimonial content.
  • End-to-End Social Ownership: Plan, shoot, edit, and publish content across our core channels
  • Fast-Turn Production: Expertly use tools like CapCut or Canva to cut native, vertical video edits, memes, and reactive content in hours, not weeks.
  • Community Engagement: Don't just post and ghost. Actively manage our social community, reply to SME sellers, and keep a pulse on eCommerce trends.
  • Strategic Collaboration: Work with the Product Marketer to ensure your organic social content warms up the audience for our paid performance campaigns.

Requirements

  • Minimum 4–5 years of proven experience in social media management, content creation, or brand-side storytelling.
  • On-Camera Confidence: You must be highly comfortable speaking on camera with high energy and articulate delivery.
  • Native Social Platform Fluency: You deeply understand the algorithm, pacing, hooks, and audio trends of Instagram Reels and TikTok.
  • The "Scrappy Creator" Mindset: You don't need a massive production crew. You can shoot an engaging video with just a smartphone, a ring light, and a wireless mic.
  • Language Proficiency: Strong English and Bahasa Malaysia proficiency. You know how to use local nuance and "rojak" language to authentically connect with Malaysian SMEs.
  • Strategic Autonomy: You can take a high-level marketing brief (e.g., "We need to show sellers that our customs process is safe") and turn it into a 30-second viral video script.
  • **Bonus: **
  • - Ability to speak Mandarin and write in Chinese
  • - Experience marketing to B2B audiences or eCommerce sellers
  • - Background in fast-growth logistics/tech startups
Benefits
  • Unlimited training -You will have access to a wide range of learning resources including Notion!
  • Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
  • Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
  • Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
social media managementcontent creationbrand storytellingvideo editingscriptwritingeCommerce marketingB2B marketingon-camera presentationnative social platform fluencylanguage proficiency
Soft Skills
on-camera confidencearticulate deliverycommunity engagementstrategic collaborationautonomycreativityadaptabilitycommunicationstorytellingenergy