AI Engineer

Teleport

AI Engineer leveraging AI models to improve customer communication and market strategies at Teleport. Analyzing data and creating workflows within the product marketing team.

Posted 4/14/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $168,000 - $210,000 per yearWebsite

About the role

Key responsibilities & impact

Build workflows and tooling to analyze customer conversations, sales notes, support interactions, and usage data to identify patterns in customer needs and buying behavior.
Identify emerging themes in how prospects describe their problems and how they evaluate solutions.
Mine calls for common objections and questions, as well as messaging gaps or other opportunities to hone and clarify storytelling.
Use AI models to analyze how Teleport communicates across sales, marketing, and documentation.
Identify opportunities to improve clarity, positioning, and resonance with technical buyers.
Create repeatable processes that allow marketing and field teams to continuously learn from data.
Continuously explore Teleport’s internal data landscape to identify areas where AI can drive meaningful improvement.
Partner with Product Marketing, Sales, Solutions Engineering, and Product teams to ensure insights translate into real-world impact.

Requirements

What you’ll need

Experience working with modern AI models, APIs, and automation tools.
Familiarity with orchestration and workflow tools such as n8n, or similar frameworks.
Curiosity about how technical buyers evaluate infrastructure, security, and developer platforms.
Ability to translate technical experimentation into practical tools for non-technical teams.
Proven ability to work in highly dynamic environments where new technology changes are common.
An engineering background, with comfort coding solutions to new problems.
Experience building systems that analyze large datasets and produce usable insights.
Comfort working with unstructured data including transcripts, documentation, and product telemetry.

Benefits

Comp & perks

Extensive health coverage
Annual expense budget
Rest & recovery policies that maximize leave and your ability to recharge
Investment in your future with retirement savings plans
Equity in a US $1.1-bn business
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI modelsAPIsautomation toolsorchestration toolsworkflow toolsdata analysiscodinglarge datasetsunstructured datatechnical experimentation

Soft Skills

curiosityability to translate technical conceptsproven adaptabilitycollaborationstorytellingproblem-solvingcommunicationanalytical thinkingprocess improvementdynamic environment adaptability