Teleport

Assistant Manager, Cargo Sales – Key Account

Teleport

full-time

Posted on:

Location Type: Hybrid

Location: Kuala Lumpur • Malaysia

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About the role

  • **A DAY IN A LIFE**
  • As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. **That said, the bulk of your working hours should involve you having to:
  • **Sales & Business Development**
  • Identify and pursue new air cargo business opportunities
  • Generate leads, build a sales pipeline, and close deals to meet targets.
  • Promote air logistics solutions to customers (e.g freight forwarders, consolidators, and direct shippers)
  • Develop and maintain strong relationships with key accounts and partners.
  • **Customer Management**
  • Understand customer logistics needs and provide tailored cargo solutions.
  • Coordinate bookings, capacity allocation, and service support.
  • Handle customer inquiries, pricing requests, and issue resolution.
  • **Commercial Planning**
  • Support in setting sales targets & pricing strategies
  • Prepare quotations, negotiate rates, and manage spot rate requests with carriers & relevant stakeholders.
  • Collaborate with relevant stakeholders such as operation teams and capacity teams to secure uplift space and improve load factors
  • **Performance & Reporting**
  • Track and report on sales performance, volumes, and revenue.
  • Analyze market trends and competitor activity to improve offerings.
  • Provide regular updates to management and assist in forecasting.
  • **Cross-Functional Coordination**
  • Liaise with multiple key stakeholders, airline partners, ground handlers, etc.
  • Ensure timely cargo movement and adherence to service-level agreements (SLAs).
  • Assist in resolving shipment issues such as delays, offloads, and documentation errors.

Requirements

  • **Qualifications & Experience**
  • - These are minimum-requirement skills and a ‘must-have’ for the role
  • - Bachelor’s degree in Business, Logistics, or related field.
  • - At least 3-5 years in Business Development/Sales in relevant industry (i.e air cargo logistics/air freight/freight forwarding sales)
  • - Proven track record of achieving revenue growth and closing deals.
  • - Knowledge of air cargo processes, documentation (AWB), and airline systems.
  • - Strong communication, negotiation, and problem-solving skills.
  • - Familiarity with CRM tools, Google workspace, Microsoft Excel and reporting.
  • - Extensive network in the cargo, logistics, and air freight industries in Malaysia or the APAC region.
  • - Strong leadership, negotiation, and relationship-building skills.
Benefits
  • Work-Life at #TeamTeleport
  • - Unlimited training -You will have access to a wide range of learning resources including Notion!
  • - Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
  • - Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
  • - Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business developmentsaleslead generationnegotiationcustomer managementlogistics solutionsair cargo processesdocumentationrevenue growthmarket analysis
Soft Skills
communicationproblem-solvingrelationship-buildingleadershipmultitaskingcollaborationadaptabilitycustomer serviceanalytical thinkingstakeholder management