Cargo Sales Executive
Teleport
contract
Posted on:
Location Type: Hybrid
Location: Subang • 🇲🇾 Malaysia
Visit company websiteJob Level
JuniorMid-Level
About the role
- The Cargo Sales Executive plays a key role in supporting Turkish Cargo’s daily sales activities, rate management, and booking operations.
- Ensure timely and accurate handling of customer enquiries, reservations, and partner airline coordination to deliver efficient cargo movement and maintain service quality.
- Monitor shipment records and ensure alignment between rate quotations, bookings, and system data.
- Handle daily booking requests, ad-hoc rates, and follow up on booking status.
- Respond to cargo enquiries, provide quotations, and follow up on pending or unresolved cargo issues.
- Track shipments and manage delays or rebooking with space controllers; communicate updates to agents with proper documentation.
- Process and monitor interline and local allotments, ensuring maximum utilization and adjusting bookings as needed.
- Support urgent and premium space requests by coordinating with head office or partner airlines.
- Conduct sales visits/calls to gather market information, strengthen relationships with agents, and develop new opportunities; submit visit reports.
- Collaborate with sales and operations teams to deliver consistent customer support and service recovery.
Requirements
- Diploma or Bachelor's degree in Logistics, Aviation, Business, or a related field.
- 2–3 years of experience in cargo reservations, sales support, or airline operations.
- Strong attention to detail and ability to manage time-sensitive tasks.
- Excellent communication and coordination skills across internal and external parties.
- Familiarity with cargo systems (e.g., CargoSpot, Skychain) is an advantage.
- Ability to work under pressure and adapt to operational changes.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cargo reservationsrate managementbooking operationsshipment trackingbooking status follow-upinterline allotmentslocal allotmentssales supportcustomer service recoverymarket information gathering
Soft skills
attention to detailtime managementcommunication skillscoordination skillsrelationship buildingadaptabilitypressure managementteam collaborationproblem-solvingcustomer support
Certifications
Diploma in LogisticsBachelor's degree in AviationBachelor's degree in Business