Payroll Tax Processor

Teleperformance

Payroll Tax Processor handling payroll runs, tax notices, filings, and amended returns for TP, a global digital business services provider. Managing corrections, compliance, SLAs, and documentation remotely.

Posted 8/21/2026full-timeRemote • Alabama, Arizona, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Minnesota, Mississippi, Missouri, Montana, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesJunior💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in payroll tax processes, including accurate payroll runs, tax filings, and compliance support. Possesses strong analytical, organizational, and communication skills to effectively manage tasks and collaborate with team members.

Highest-signal resume keywords

Payroll Tax ComplianceForm 941-X PreparationCustomer Service ExperienceAnalytical SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Payroll ProcessingTax FilingData AnalysisReport ReviewAmended Tax Returns

Soft Skills

Communication SkillsOrganizational SkillsTeam CollaborationCritical ThinkingProactive Problem-Solving

Tools & Technologies

Windows-Based SystemsDesktop Computer Systems

Industry Keywords

Payroll Tax NoticesSOPsKnowledge BaseCustomer ServiceState and Federal Compliance

About the role

Key responsibilities & impact

Execute assigned payroll tax tasks, including accurate payroll runs, output report reviews, tax filings and payments, and compliance support across active jurisdictions
Research and resolve standard State and Federal payroll tax notices, escalating complex cases to senior team members
Draft written responses to agency notices with supporting documentation and submit them by required deadlines
Prepare standard amended payroll tax returns, including Form 941-X and state equivalents, with guidance on complex adjustments
Support payroll correction workflows by gathering error details, calculating quarterly tax impacts, and maintaining audit documentation
Manage personal work queue according to SLA deadlines and document each case thoroughly
Identify recurring issues and data patterns and share findings with senior staff
Help maintain team documentation by flagging outdated SOPs and Knowledge Base articles and recommending updates
Participate in cross-functional collaboration with internal teams

Requirements

What you’ll need

High School Diploma or equivalent
Minimum of 6 months of customer service experience
Must be 18 years of age or older
Ability to type at least 25 words per minute
Comfortable with desktop computer systems and general knowledge of Windows-based systems
Customer service and/or sales experience preferred
College degree preferred but not required
Ability to follow established procedures and deliver customer service
Ability to collaborate effectively with team members, supervisors, and support departments
Outstanding communication, listening, and analytical skills
Strong organizational and problem-solving skills
Ability to prioritize tasks and work well under pressure
Open-minded approach to feedback, evolving policies, and a structured schedule with varied shifts
Sharp critical thinking skills
Proactive problem-solving approach
Dedicated workspace near router for hardwired Ethernet connection
Internet speed of at least 15 Mbps download and 10 Mbps upload, with ISP under 50ms
Internet connection cannot be satellite, mobile data/hotspot, P2P, or VPN
Proof of internet speed required
Must reside in one of the eligible US states

Benefits

Comp & perks

Medical, vision, and dental health benefits
Employment Assistance Programs
Health and personal time off (HPT)
Leave programs as eligible
Competitive 401(k) plans
Life insurance
Supplemental medical coverage
Critical care insurance
Pet insurance
FSA plans
Retailer discounts
Career advancement opportunities
Inclusive and diverse workplace culture
Support for active-duty service members, veterans, and military families