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Dutch Speaking Operations Customer Expert
TeleperformanceDutch Speaking Operations Customer Expert providing support in Dutch for an online retail client. Managing inquiries and maintaining customer data for optimal satisfaction.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in Dutch (B2-C1) and English or Georgian, providing exceptional customer support through effective communication and data management. Exhibits a solution-oriented mindset and strong teamwork capabilities while maintaining a flexible schedule.
Highest-signal resume keywords
Dutch Language Skills B2-C1Customer OrientationCommunication SkillsComputer SkillsTeam Player
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Data ManagementFast Typing
Soft Skills
Creative MindsetSolution-Oriented
Industry Keywords
Inbound CallsCustomer ExperienceWritten Inquiries
About the role
Key responsibilities & impact- Handle inbound calls and written inquiries from customers
- Provide clear, friendly, and professional support in Dutch
- Update and maintain customer data
- Work closely with your team to deliver the best customer experience
Requirements
What you’ll need- Dutch language skills B2-C1 (spoken & written required)
- English or Georgian language proficiency
- Strong customer orientation and communication skills
- Ability to interact confidently with diverse customer types
- Good computer skills + fast typing
- Creative, solution-oriented mindset and a strong team player
- Willingness to work in shifts, weekends, and public holidays
- Experience in a similar role is a plus, but not required
Benefits
Comp & perks- Competitive salary
- Performance bonus
- Christmas bonus
- 2000 Sign on Bonus
- 2000 Referral Bonus
- 650 Life Event Bonus
- Paid Health insurance for you and your Family
- Paid Training
- Your Growth & Work Life Balance
- Fast career growth – promotion to Senior level possible after 6 months
- Remote work – presence in Georgia required
- Wellbeing offerings: yoga, pilates, events, and more
- Psychological support: confidential on‑site consultations with professional psychologists
- Corporate benefits with partner companies
- Late shift transportation