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Google Ads Onboarding Account Manager
TeleperformanceAccount Manager developing high-performing PPC campaigns for digital marketing in Barcelona. Building relationships with clients and driving product adoption while ensuring a positive customer experience.
About the role
Key responsibilities & impact- In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
- Make outbound customer calls to promote and sell services.
- Detect and understand customer’s objectives and offer adapted solutions for their needs.
- Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
- Be responsible for increasing spend and campaign´s upselling.
- Create, maintain, and update a customer database with complete information.
- Handle a high volume of potential clients daily through phone calls.
Requirements
What you’ll need- BA/BS degree (MA/MSc in Marketing or Communications preferred) OR equivalent work experience
- Language Skills: C2 level of English
- 16 months of experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
- Can complete tasks independently with moderate supervision
- Has worked with CRM tools to update and retrieve customer information.
- Has used AI features or tools and is learning how to apply them in work.
- Communicates well in familiar situations and with known audiences.
- Likes working toward goals and contributing to team progress.
- Can deliver presentations and write clear messages.
- Maintains a positive attitude and takes initiative when confident.
- Works independently on familiar tasks and asks for help when needed.
- Understands how their work supports business goals.
- Can support competitor research with guidance
- Tries to ensure customers have a smooth and helpful experience.
- UK Market Knowledge: general understanding of the UK business landscape. Knowledge of market trends and key sectors.
- Familiarity with UK business practices and etiquette.
- UK Communication Skills: ability to communicate effectively with UK professionals. Understanding of the nuances of British business communication.
- Familiarity with formal and informal communication styles.
- UK Digital Knowledge:
- General knowledge of the UK digital marketing ecosystem.
- Understanding of digital platforms and trends in the UK.
- UK Legal Knowledge: Basic knowledge of UK data privacy regulations (GDPR and local regulations).
- Understanding of relevant business laws and regulations in the UK
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
Benefits
Comp & perks- Full-time (39 hours/week) hybrid position in Barcelona with a salary of 21.898,95 € + up to 2.627,87 € gross/year in bonuses
- Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
- Relocation Support
- Private Health Insurance.
- Continuous skill development and certifications.
- Clear career growth opportunities supported by coaches and a motivating team environment.
- Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
- Prime office location at the World Trade Center, Barcelona, surrounded by the sea.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PPC campaignsCRM toolsAI toolsdigital marketingcustomer database managementcompetitor researchdata privacy regulationsUK digital marketing ecosystembusiness laws and regulationsmarket trends
Soft Skills
communicationcollaborationemotional intelligencecritical thinkingsolution orientationopen mindednessinitiativeindependencegoal-orientedpresentation skills
Certifications
BA/BS degreeMA/MSc in MarketingMA/MSc in Communications