Dutch Speaking Operations Customer Expert

Teleperformance

Dutch Speaking Operations Customer Expert ensuring seamless customer satisfaction in Online retail Industry. Providing professional support while updating customer data and collaborating with the team.

Posted 5/26/2026full-timeRemote • 🇬🇪 GeorgiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Handle inbound calls and written inquiries from customers
Provide clear, friendly, and professional support in Dutch
Update and maintain customer data
Work closely with your team to deliver the best customer experience

Requirements

What you’ll need

Dutch language skills B2-C1 (spoken & written required)
English or Georgian language proficiency
Strong customer orientation and communication skills
Ability to interact confidently with diverse customer types
Good computer skills + fast typing
Creative, solution-oriented mindset and a strong team player
Willingness to work in shifts, weekends, and public holidays
Experience in a similar role is a plus, but not required

Benefits

Comp & perks

Competitive salary
Performance bonus
Christmas bonus
2000 sign on bonus
2000 referral Bonus
650 Life Event Bonus
Paid Health insurance for you and your Family
Paid Training
Fast career growth – promotion to Senior level possible after 6 months
Remote work – presence in Georgia required
Wellbeing offerings: yoga, pilates, events, and more
Psychological support: confidential on‑site consultations with professional psychologists
Corporate benefits with partner companies
Late shift transportation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Dutch language skills B2-C1English language proficiencyGeorgian language proficiencycomputer skillsfast typing

Soft Skills

customer orientationcommunication skillsinterpersonal skillscreative mindsetsolution-oriented mindsetteam playerconfidence in interaction