Customer Support Specialist, Slovenian, English

Teleperformance

Customer Support Specialist providing customer service for luxury car brand from home office. Handling inquiries and resolving customer issues via calls, emails, and chats.

Posted 4/16/2026full-timeRemote • 🇭🇷 CroatiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
Respond to inquiries about products and services, offering expert advice on a range of car-related matters
Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
Turn every customer into a happy customer!

Requirements

What you’ll need

Work experience in contact center environment and/or customer service
Higher vocational education
Native level of Slovenian and Croatian spoken and written
Good knowledge of English (B2)
Advanced negotiation skills
Strong focus on customer satisfaction
Adding cultural and qualitative value to service
Good understanding of customer satisfaction
Team player
Open-minded to a diversity of cultures
Ability to prioritize, analyse, plan and coordinate on high volume

Benefits

Comp & perks

100% home office
We provide equipment
Contribution to internet/electricity costs
Multisport membership
Contract from the first day of training (registration for health and pension fund)
A secure job with the world market leader in the industry
Career opportunities in an international company, further training
Different and varied projects
Punctual salary + great bonus models
Benefit as an employee from our employee referral program and secure a bonus of €400

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

advanced negotiation skillsstrong focus on customer satisfactionteam playeropen-minded to a diversity of culturesability to prioritizeability to analyzeability to planability to coordinate

Certifications

higher vocational education