Teleperformance

Business Development Representative, Italian Speaking

Teleperformance

contract

Posted on:

Location Type: Hybrid

Location: Barcelona • Spain

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Job Level

Junior

Tech Stack

Cloud

About the role

  • Meet quarterly SQO quota and daily/weekly activity targets.
  • Manage assigned accounts to identify high-potential prospects and educate them on Cloud offerings.
  • Execute daily outbound calls/emails (including cold calling) to C-level decision makers, quickly establish rapport, and assess needs.
  • Understand pain points, gather technical requirements, align business needs with Cloud solutions (solution-selling), and build value for next sales steps.
  • Maintain prospect/customer data in Salesforce (CRM), managing leads, contacts, accounts, opportunities, and activities.
  • Work towards team and individual KPIs (productivity, conversion, opportunities, pipeline).
  • Diligently document customer notes and deal details in Salesforce for stakeholder clarity.

Requirements

  • C2 level of Italian and C1 of English (both written and spoken).
  • BA/BS degree or relevant professional certification with 14 months practical experience.
  • Developing familiarity with IT infrastructure and technology concepts.
  • A keen interest in sales and an aptitude for understanding business needs.
  • Comfortable in a structured, target-focused communication setting.
  • Initial experience or strong aptitude for phone-based engagement with business contacts.
  • Willingness and capacity to quickly learn and utilize CRM platforms.
  • Professional demeanor and strong communication skills with the potential to develop business relationship building capabilities.
  • Eager to demonstrate initiative, confidence, and determination in a goal-oriented role.
  • **Specialized Skills Italian Market:**
  • Italian Market Knowledge: understanding of the Italian business culture. Knowledge of regional differences within Italy, recognizing the particularities of each area to tailor sales strategies.
  • Familiarity with the key sectors of the Italian economy, identifying business opportunities and understanding the specific needs of each industry.
  • Italian Communication: ability to communicate with Italian professionals, both in formal and informal settings, adapting the communication style to the context and the interlocutor.
  • Understanding of the nuances of Italian business language, using appropriate terminology and avoiding cultural misunderstandings
  • Italian Legal Knowledge: basic knowledge of Italian business regulations and data privacy laws.
Benefits
  • Full-time (39 hours/week) hybrid position in Barcelona with a competitive salary
  • Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
  • Private Health Insurance.
  • Continuous skill development and certifications. Specific sales training.
  • Clear career growth opportunities supported by coaches and a motivating team environment.
  • Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
  • Prime office location at the World Trade Center, Barcelona, surrounded by the sea.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
solution-sellingsalesforceCRMtechnical requirements gatheringbusiness needs alignmentcold callingsales quota managementlead managementcustomer documentationKPI tracking
Soft Skills
communication skillsrelationship buildinginitiativeconfidencedeterminationtarget-focusedadaptabilityinterpersonal skillsproblem-solvingcustomer engagement
Certifications
BA/BS degreerelevant professional certification