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Business Development Representative, Italian Speaking
Teleperformance. Meet quarterly SQO quota and daily/weekly activity targets.
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Meet quarterly SQO quota and daily/weekly activity targets.
- Manage assigned accounts to identify high-potential prospects and educate them on Cloud offerings.
- Execute daily outbound calls/emails (including cold calling) to C-level decision makers, quickly establish rapport, and assess needs.
- Understand pain points, gather technical requirements, align business needs with Cloud solutions (solution-selling), and build value for next sales steps.
- Maintain prospect/customer data in Salesforce (CRM), managing leads, contacts, accounts, opportunities, and activities.
- Work towards team and individual KPIs (productivity, conversion, opportunities, pipeline).
- Diligently document customer notes and deal details in Salesforce for stakeholder clarity.
Requirements
What you’ll need- C2 level of Italian and C1 of English (both written and spoken).
- BA/BS degree or relevant professional certification with 14 months practical experience.
- Developing familiarity with IT infrastructure and technology concepts.
- A keen interest in sales and an aptitude for understanding business needs.
- Comfortable in a structured, target-focused communication setting.
- Initial experience or strong aptitude for phone-based engagement with business contacts.
- Willingness and capacity to quickly learn and utilize CRM platforms.
- Professional demeanor and strong communication skills with the potential to develop business relationship building capabilities.
- Eager to demonstrate initiative, confidence, and determination in a goal-oriented role.
- **Specialized Skills Italian Market:**
- Italian Market Knowledge: understanding of the Italian business culture. Knowledge of regional differences within Italy, recognizing the particularities of each area to tailor sales strategies.
- Familiarity with the key sectors of the Italian economy, identifying business opportunities and understanding the specific needs of each industry.
- Italian Communication: ability to communicate with Italian professionals, both in formal and informal settings, adapting the communication style to the context and the interlocutor.
- Understanding of the nuances of Italian business language, using appropriate terminology and avoiding cultural misunderstandings
- Italian Legal Knowledge: basic knowledge of Italian business regulations and data privacy laws.
Benefits
Comp & perks- Full-time (39 hours/week) hybrid position in Barcelona with a competitive salary
- Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
- Private Health Insurance.
- Continuous skill development and certifications. Specific sales training.
- Clear career growth opportunities supported by coaches and a motivating team environment.
- Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
- Prime office location at the World Trade Center, Barcelona, surrounded by the sea.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
solution-sellingsalesforceCRMtechnical requirements gatheringbusiness needs alignmentcold callingsales quota managementlead managementcustomer documentationKPI tracking
Soft Skills
communication skillsrelationship buildinginitiativeconfidencedeterminationtarget-focusedadaptabilityinterpersonal skillsproblem-solvingcustomer engagement
Certifications
BA/BS degreerelevant professional certification