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Teleperformance

Operations Customer Expert, German & English Speaking

Teleperformance

. Processing of telephone and written customer inquiries (inbound) .

Posted 4/1/2026full-timeTbilisi • 🇬🇪 GeorgiaMid-LevelSenior💰 GEL 2,600 per monthWebsite

About the role

Key responsibilities & impact
  • Processing of telephone and written customer inquiries (inbound)
  • Comprehensive advice and clarification of customer queries
  • Maintenance of customer and transaction data

Requirements

What you’ll need
  • Advanced proficiency in both spoken and written German, at a minimum level of C1
  • A minimum proficiency of B2-level in English
  • High customer and service orientation
  • Capable of effectively communicating with diverse customer profiles
  • Good PC skills - Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer & Excellent typing skills
  • Creative mindset and a collaborative team spirit
  • Preparedness to work in shifts, on weekends and public holidays
  • Previous experience in the similar position will be valued.

Benefits

Comp & perks
  • Health insurance for you and your family members
  • Premium health insurance for you and your family members
  • Diverse sports and health offerings
  • Discounts from external partners
  • Feel Good Program: workshops, and seminars such as Yoga, Pilates, Dance class, sound healing, FIFA and table tennis tournaments, hiking, and a lot more...
  • Mentoring, personal and professional development opportunities
  • Late shift transportation
  • Best career development opportunities in an international company
  • Referral bonus-Bring your friends and receive great bonuses!
  • Centrally located, modern offices, game zones, and relaxation areas.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
customer servicedata maintenancetyping skills
Soft Skills
customer orientationeffective communicationcollaborative team spiritcreativity
Certifications
C1 German proficiencyB2 English proficiency