Teleperformance

Gaming Compliance Auditor

Teleperformance

full-time

Posted on:

Location Type: Remote

Location: Remote • Arizona, Connecticut, Florida, Idaho, Illinois, Iowa • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • CX-Driven Compliance: Lead the integration of customer experience best practices into compliance workflows.
  • Player Journey Optimization: Analyze the player journey through a compliance lens, identifying areas where regulatory checks can be streamlined.
  • Customer Support Collaboration: Work closely with the Customer Support management team to ensure all player interactions regarding compliance issues are handled efficiently.
  • Primary Regulatory Liaison: Serve as the main point of contact for external regulatory bodies.
  • Proactively monitor and interpret changes in online gaming laws and standards.

Requirements

  • Expert with superior knowledge and experience within a specific area of expertise.
  • Proven experience (5 years) in a dedicated compliance, risk management, or legal role within the online gaming/iGaming industry is essential.
  • Demonstrated experience managing regulatory relationships and leading audit processes.
  • Education: A bachelor's degree in a relevant field such as Business, Law, or a related discipline is typically required.
  • Ability to obtain and maintain a personal gaming license through relevant regulatory bodies.
  • Relevant compliance certifications are highly valued (e.g., Certified Anti-Money Laundering Specialist (CAMS)).
Benefits
  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
compliancerisk managementregulatory relationshipsaudit processescustomer experience best practicesplayer journey analysisregulatory checksmonitoring online gaming lawsinterpretation of standards
Soft skills
collaborationcommunicationleadershipanalytical thinkingproblem-solving
Certifications
Certified Anti-Money Laundering Specialist (CAMS)personal gaming license