Teleperformance

Talent Pool for German-speaking Customer Service Professionals

Teleperformance

part-time

Posted on:

Location Type: Office

Location: Tbilisi • 🇬🇪 Georgia

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Salary

💰 GEL 2,300 - GEL 2,600 per month

Job Level

Mid-LevelSenior

About the role

  • Handling incoming customer inquiries by phone and in writing (inbound)
  • Providing comprehensive advice and resolving customer issues
  • Recording and maintaining customer master and transaction data using client-specific systems

Requirements

  • Excellent written and spoken German
  • English skills at B2 level or higher (for bilingual positions)
  • Strong customer and service orientation
  • Strong verbal and written communication skills
  • Good PC/computer skills
  • Creativity and team spirit
  • Willingness to work shifts and weekends
Benefits
  • Gross salary 2,300–2,600 GEL plus performance bonus
  • Paid training
  • Premium health insurance for you and your family members
  • Various sports and wellness programs
  • Discounts with external partners
  • Well-being program: workshops and seminars such as yoga, Pilates, dance classes, sound healing, FIFA and table tennis tournaments, hiking, and much more...
  • Mentoring, personal and professional development
  • Home transport after late shifts
  • Excellent career advancement opportunities within an international company
  • Referral bonus
  • Centrally located, modern offices with game zones and relaxation areas

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
customer orientationverbal communicationwritten communicationcreativityteam spirit