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HR Service Desk Consultant – Temporary Role
TelenorHR Service Desk Consultant joining Telenor to support employees and managers with HR needs across the Nordics. Temporary role aimed at enhancing HR competence and ensuring quality HR service delivery.
Tech Stack
Tools & technologiesOracleServiceNow
About the role
Key responsibilities & impact- Support employees and managers across the Nordics with everyday HR needs.
- Deliver HR administrative support to Telenor companies in Norway, Sweden, Denmark and Finland.
- Help employees and managers with guidance, processes and documentation throughout the employee lifecycle.
- Ensure quality, structure and trust in how we handle people data and HR services every day.
- Work in a supportive and service-minded team, sharing knowledge and helping each other solve cases efficiently and correctly.
- Collaborate closely with colleagues across countries and functions using digital tools, chat and telephone.
Requirements
What you’ll need- Experience with HR administrative work and handling employee data
- Familiarity with payroll-related processes, such as payroll checks and handling employee data with accuracy
- Good communication skills in written and spoken English
- Familiarity with HR and case management systems such as Oracle, ServiceNow and SAP
- Understanding of employment laws and regulations, preferably within the Nordic countries
- Confidence using Microsoft Office and general PC tools
- Motivation, curiosity and willingness to learn.
Benefits
Comp & perks- Chance to develop HR competence in an international environment where your contribution matters.
- Support from experienced colleagues.
- Insight into Nordic HR practices.
- Structured setup that values quality, responsibility, and collaboration.
- Safe and inclusive workplace where you can grow and feel trusted.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR administrative workhandling employee datapayroll processespayroll checkscase management systemsemployment lawsregulations
Soft Skills
communication skillsservice-mindedcollaborationmotivationcuriositywillingness to learn