Develop and maintain an in-depth profile of each account including customer preferences, competitive products, field intelligence, market activity, key decision makers, and training attendees.
Leverage and build customer relationships to generate sales and create additional opportunities.
Design selling strategies based on territory/segment characteristics to generate sales in assigned territory.
Manage entire sales cycle: lead qualification, needs/opportunity assessment, RFP response, close of sale, and post-sales support.
Professionally communicate with customers and provide accurate and timely processing of purchase orders, order status, tracking updates, and order-related documents (confirmations, shipping notifications, invoices).
Educate customers on products, procedures, and industry trends via clinical education programs.
Use business analytic tools and territory knowledge to conduct strategic territory management business plans.
Demonstrate proficiency with TFX continuous education program and competitive offerings using available technology tools.
Perform purchase order processing steps: identify accounts, verify credit status, pricing, inventory, and estimate delivery dates.
Overcome technical and business objections of prospective customers.
Enter new customer and sales data into SF.com database.
Handle inbound and outbound calls and emails related to product ordering.
Occasionally travel to trade shows or for field visits with customers.
Maintain Teleflex Anesthesia & Emergency Medicine product competencies and understanding of competition.
Adhere to Teleflex Code of Ethics, company policies, rules, procedures, and housekeeping standards.
Requirements
Bachelor’s degree (BA/BS) from four-year college or university with emphasis in Science/Business desired; or equivalent combination of education and experience.
Three (3) years remote sales or related experience and/or training; or equivalent combination of education and experience.
Experience using value selling or target account selling methodology preferred.
Sales quota achievement experience.
Strategic planning, selling skills, and territory administration.
Medical industry knowledge, clinical acumen, and competitor knowledge.
Intermediate level proficiency with CRM systems (SF.com).
Advanced proficiency with MS Office (Word, Excel, PowerPoint).
Strong telephone communication and closing skills.
Exceptional verbal, written, organizational, and presentation skills.
Ability to communicate with a variety of call points in pre-hospital and acute care hospital market.
Ability to overcome technical and business objections.
Clinically knowledgeable with basic A&P and clinical resources.
Ability to work effectively with teams and adapt to corporate objectives.
Ability to multi-task in a fast-paced environment without direct supervision.
Ability to read and interpret safety rules, operating instructions, and procedure manuals.
Strong analytical skills and sound business acumen.
Full clean driving license.
Willingness and ability to travel (TRAVEL REQUIRED: 30% often with short notice).